Find Hotel with a Concierge in Costa Teguise

"The staff are excellent! There is a really nice atmosphere in the restaurant at breakfast and dinner - lovely welcoming people who are great at their jobs. The food is excellent! Breakfast and dinner were highlights with so much to choose from - the chefs are talented. The hotel location is great - right by the beach. The decor is nice and the bed was really comfortable. I thought the room was a bit tired looking but everything else at the hotel was great! "

"Stayed in galeon before you can’t go wrong for cleanliness towels every two days bedding every three days great for kids as well as there is a kids club in the day and in the bar there is different theme nights every night ( bingo karaoke quiz night etc) plenty to do at night bars restaurants the hotel is on the doorstep to the beach plenty of sun beds can’t go wrong with this hotel"

"Really good, basic accommodation. Great view over the pool area. Downside...listed " Lift " & " Accessible " on their details, but failed to mention the lift only went from Reception up & down to the dining area. They'd put us on the 3rd floor which I couldn't manage. I hadn't thought to mention I'm a wheelchair user as I assumed my needs were covered. Upside...sorted out very quickly with no fuss - they changed our room to the Ground Floor. Not sure what would've happened if they'd been fully booked, but I was very impressed with how they handled it & with the wonderful staff in general. I would not hesitate to use this lovely hotel again."

"We are genuinely puzzled by some very harsh negative reviews. Yes, the hotel could do with some TLC but it needs to be compared to its Canarian competitors in the same price range. And there we find it good value. We again found it clean enough, bedding and towels changed regularly and with plenty to eat, Large rooms with private balconies nearly all with Sea/Pool views. We had a few maintenance issues, all of which were resolved quickly with the longest taking 48 hours. Food included roast joints, many species of fish, stroganoff, lots of salads, fruit etc. Being mid Atlantic, we would particularly encourage people to try all the varieties of fish even if you have never heard of them. Cost a fortune in UK. Admittedly they are not so good at chips. The staff are friendly and helpful, almost family. Sometimes though they are very busy, there can be 800 guests all wanting breakfast at the same time. They cater to guests from all over Europe so not all the staff are English fluent. Pick quieter times and double check they do understand your English. We tend to use a lot of cliches, idioms and sometimes say “can you” when we mean “will you”. Noise pretty much goes by 11.30pm although the Ents team will get louder as the older winter crowd are replaced by the summer families. Yes, the Spa needs some work but closing it would be a big impact on the guests for that month. Unlike mainland hotels, this hotel is nearly full all year round. And a shout out to Ellis"