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"The room was so spacious and clean. Bed was super comfortable and the staff were extremely attentive and helpful. "

"The free shuttle from the bus terminal was very easy to find. Very happy with the hotel and the price is very reasonable for the quality of the hotel."

"Beautiful hotel and excellent location, thanks Parisian "

"It is too bad that the system only gave out 5 stars. I would give rate it six stars for this stay if I can. The room was clean. You can immediately feel the warm welcome from the staff the moment you check-in. The butler services were excellent to say the least. The only small glitch would be if the windows were with less water stain. Other than that, everything was better than perfect. Well done. "

"I received a big room upgrade for free. It was out of this world. The location is excellent, the staff were excellent and the property has been maintained to a high standard. I highly recommend this hotel, it is world class and amazing value for money."

"I had a wonderful experience during my stay at Grand Hyatt Macau. The hotel is beautiful, clean, and very comfortable, with great facilities and a welcoming atmosphere especially on the decorating of my anniversaries. A special shout-out to Katrina, who provided exceptional service throughout my stay. She was warm, attentive, and very professional. Her friendly attitude and willingness to help truly made my experience memorable. Staff like Katrina are the reason I will definitely return and recommend Grand Hyatt Macau to others. Thank you, Grand Hyatt Macau, and especially Katrina, for the great hospitality"

"Excellent service and luxury hotel decor and great facilities"

"Clean and spacious room. Lots of shuttle options to surrounding places."

"Very friendly staff. Clean hotel "