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Londoner Grand, a Luxury Collection Hotel, Macao

5.0 star property
Two inviting outdoor pools await at this Cotai retreat, where guests can sip drinks at the poolside bar or browse the on-site shopping mall

Choose dates to view prices

Sheraton Grand Macao in central Cotai offers a refreshing escape with dual outdoor pools and a poolside bar. Guests can enjoy the sauna, steam room, and relax on the sun terrace. The hotel provides free WiFi and has multilingual staff to assist with any needs.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Free airport shuttle
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is AED 491
AED 564 total
includes taxes & fees
26 May - 27 May

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The price is AED 423
AED 490 total
includes taxes & fees
31 May - 1 Jun
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately MOP 208 to 500 for adults, and MOP 208 to 500 for children
  • Self parking fee: MOP 300 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests age 13 and older will be considered adults.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool with adult supervision

Frequently asked questions

Does Londoner Grand, a Luxury Collection Hotel, Macao have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Londoner Grand, a Luxury Collection Hotel, Macao?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Londoner Grand, a Luxury Collection Hotel, Macao on 26 May 2026 start from AED 491, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Londoner Grand, a Luxury Collection Hotel, Macao pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for MOP 300 per day.

What time is check-in at Londoner Grand, a Luxury Collection Hotel, Macao?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Londoner Grand, a Luxury Collection Hotel, Macao?

Check-out is at 11 AM.

Does Londoner Grand, a Luxury Collection Hotel, Macao provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 10:30 AM–9:00 PM at scheduled times.

Where is Londoner Grand, a Luxury Collection Hotel, Macao located?

Situated near the airport, this luxury hotel is within a 5-minute walk of Cotai Strip and The Londoner Macao Casino. Shoppes at Venetian is 0.9 mi (1.4 km) away. Cotai East Station is 11 minutes by foot and East Asian Games Station is 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.8

Cleanliness

9.4

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 293 out of 373 reviews
Rating 8 - Good. 56 out of 373 reviews
Rating 6 - Okay. 11 out of 373 reviews
Rating 4 - Poor. 5 out of 373 reviews
Rating 2 - Terrible. 8 out of 373 reviews

Reviews

Verified

6/10 Okay

Xiaohui

hotel is clean, staff is nice
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Herman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good shopping, interconnected with other hotep venues, good shuttle services, friendly staff, and good selection of food!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

sheryl ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exiting this hotel leads you into a large shopping centre. Multiple eateries are wirhin this complex. There is easy indoor access to other hotels as well via walkways and bridges. The rooms are of a high quality and the beds are very comfortable compared to some other offerings nearby.
Front of main entrance driveway
Stayed 8 nights in Mar 2026
Verified

10/10 Excellent

Yuet Ying

Liked: Cleanliness, amenities, property conditions & facilities
The property is amazing, clean, new, thoughtfully designed and decorated; amenities are top notch, just the staff can be rude sometimes
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tastefully decorated, clean, and classy hotel. Every staff member were polite and competent. Melody at the front desk working the early morning hours was exceptional. She was super helpful and enthusiastic in helping us with info on tourist attractions and mapping them for us due to the concierge desk not being open.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Junqi

Liked: Cleanliness, staff & service
great check staff, cleaning room，free bus to here from airport
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

NHI MANH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and staff nicely. Airport Shuttle.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and surrounding areas are beautiful, the red hotel rooms/suites are super comfortable, our room even had a great massahe chair...we loved it!!!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, amenities
Fabulous room, Comfiest bed, clean, great views everything we needed.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities
Clean room, Comfortable bed, well stocked amenities, courteous staff, good view, complimentary shuttle bus to Taipa Ferry and New Yaohan...
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Hooi Kean

Liked: Cleanliness, staff & service, amenities
Room is clean and the chambermaid is friendly. Will consider staying again if I ever visit Macau.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

LI MEI

Liked: Cleanliness, amenities, property conditions & facilities
Nice check in experience Clean room 2nd time to be here, expecting next stay
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

thay

Liked: Cleanliness, amenities, property conditions & facilities
Accommodation was very opulent and above our expectations. Check-in was smooth. Service was friendly whenever we had interactions with any staff at the Londoner Grand. Would stay again.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

PEI SEAN IVY

Liked: Cleanliness, amenities, property conditions & facilities
The hotel stay was good, with smart' bathroom facilities, house keeping service by the crew was attentive and pleasant
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Honghui

Liked: Cleanliness, amenities, property conditions & facilities
Amazing shiny high end facility, great location.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Shih-wei Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Beautiful room - upgraded to suite. Beautiful building and convenient to other hotels, casinos and malls.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Scott Uk-Jin

Liked: Cleanliness, staff & service, amenities
Clean, comfortable, super convenient !
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Michael H

Liked: Cleanliness, amenities, property conditions & facilities
Cleanest hotel room ever.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

BOON KAI

Liked: Cleanliness, amenities, property conditions & facilities
Everything was awesome! Cleanliness, service, space.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

fai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The free shuttle from the bus terminal was very easy to find. Very happy with the hotel and the price is very reasonable for the quality of the hotel.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Tsai Fu

Liked: Cleanliness, staff & service, property conditions & facilities
good swimming pool, nice service, and friendly living environment
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

angela

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff. Great location and walkable to connecting and surrounding hotels. Room was excellent and comfortable bed and modern bathroom.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Su lian

Liked: Cleanliness, staff & service, amenities
Very clean , staffs are very helpful n friendly
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Riad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel for the price we ,gorgeous room, Superb service and staff. Check in easy, Michelle has done excellent job checking us in and follow on all requests. Facilities outstanding with nice shopping area,
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Meagan

Liked: Cleanliness, staff & service, amenities
Wonderful location and incredibly welcoming and helpful staff - Jacky at the front desk took great care of us, with a wonderful welcome and great insights with map that really made our stay extra special. Highly recommend
Stayed 2 nights in Nov 2025