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"The first person that check us in wasn’t very welcoming and seemed to not have a lot of patience for our inquiries. However, the rest of the staff, made up for it. The staff during restaurant staff were kind and welcoming and specifically a staff member at the front desk- who I spoke to later, was very helpful. Overall, the hotel had everything we needed and very convenient to be across the airport and included breakfast- one last thing to worry about as we had an early morning flight. "

"Clean no-frills hotel. Very basic and small rooms"

"The Newport Bay Hotel is pure Disney magic!"

"A very enjoyable stay. Felt very safe and hotel is in a nice area. Kitchenette was perfectly equipped to make basic meals and every part of our room was exceptionally clean. The security shutter was a real bonus to make the room completely blackout as well as extra reassurance. Bus service to and from the Disney park was faultless and timings are obviously carefully planned to accommodate for shows and opening times etc. Great bakery next door for pastries and filled baguettes and a small shop close by. Would 100% recommend and look to return for our next Disney trip as it represented such good value for money. "

"The lighting in the bedroom was not bright enough, The room seemed gloomy."

"Staff very friendly on arrival and asked if they could move us to the Cheyenne and promptly delivered our luggage and took us to the park. Smooth checkin later after a full day in the park. Pleased with service at both hotels "

"Staff was very helpful. Nice breakfast and bar! Would stay again in the future."

"This hotel was so much better than expected! Hundreds of pounds cheaper than the hotels next door and just as good! The dining options are better and more affordable. "