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"The staff were extremely helpful and attentive. We even received a tour upon arrival. We had two nights of room service, and it was quick and extremely tasty! The spa and pool ares were nice as well. Don’t skip out on breakfast!"

"Love this hotel "

"Nice property and staff very polite and friendly "

"Spa & pool were great! Great decor in rooms & on property. Friendly staff. Breakfast was plentiful & had lots of options. "

"Stayed at Hotel Chesa Valese for 5 nights recently and overall had a very good experience. There was a mix-up with the pickup time at first, but the staff were great and made up for it, so no complaints there. We ended up with what seemed like a bigger, more spacious room with loads of storage, and even a partial view of the Matterhorn tip, which was a nice surprise. Only issue in the room was with the plug sockets. All of them were Swiss three-pin. I brought standard EU two-pin plugs which usually work fine (they worked on the train), but for some reason they didn’t fit here. Reception gave us two adapters straight away, which was really helpful. Breakfast officially starts at 7:30am, which felt a bit late, but they let us eat at 7am one morning when we had to leave early. That flexibility was appreciated. The spa and sauna were excellent and definitely one of the highlights. The staff were always very helpful throughout our stay, which really made a difference. Only real downside was the WiFi. It wouldn’t work with a VPN, which was frustrating since I prefer not to use open networks. Luckily I had a data SIM so I managed, but it’s something to be aware of."

"Great place. Great staff. Would definitely stay here again."

"We arrived early and they were really accommodating to get our room ready. Room was spacious and clean. Would have liked a fridge but being really picky. Only 5 minutes walk from the train station. Breakfast was nice and offered choice. Staff were friendly asking for directions. Free laundry which was an added bonus! The rooftop terrace was nice but couldn't enjoy due to the weather (raining)"

"Amazing hotel in an amazing place. So unique and interesting. The staff were amazing and accommodating. "

"Zermatt was definitely our favorite town. We only wish that we stayed longer. Your location is amazing and extremely convenient to town and the rail system. "