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Puralã - Wool Valley Hotel & SPA

4.0 star property
Mountain getaway where travelers can indulge in authentic Portuguese cuisine while enjoying outdoor activities and spa treatments in a peaceful setting

Choose dates to view prices

Puralã - Wool Valley Hotel & SPA offers a quiet mountain escape with garden views. Enjoy Portuguese dishes at Restaurante Piornos, play in the arcade/game room, try racquetball or cycling, and experience aromatherapy at Natura Club Spa. The peaceful atmosphere is praised.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
  • Restaurant
The current price is AED 329
AED 349 total
includes taxes & fees
14 Jun - 15 Jun

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Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per day

Property payment types

Important information

Optional extras

  • Self parking fee: EUR 5 per day
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Property Registration Number 421

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Puralã - Wool Valley Hotel & SPA have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at Puralã - Wool Valley Hotel & SPA?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Puralã - Wool Valley Hotel & SPA on 14 June 2026 start from AED 329, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Puralã - Wool Valley Hotel & SPA pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for EUR 5 per day. There is free parking nearby.

What time is check-in at Puralã - Wool Valley Hotel & SPA?

Check-in begins at 3:00 PM.

What time is check-out at Puralã - Wool Valley Hotel & SPA?

Check-out is at noon.

Where is Puralã - Wool Valley Hotel & SPA located?

This family-friendly Covilhã hotel is located in a national park, within 2 mi (3 km) of University of Beira Interior, Sacred Art Museum, and Igreja de Santa Maria. Praca do Municipio is 1.6 mi (2.5 km) away. Covilha Station is 20 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

8.6

Location

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 104 out of 164 reviews
Rating 8 - Good. 40 out of 164 reviews
Rating 6 - Okay. 10 out of 164 reviews
Rating 4 - Poor. 6 out of 164 reviews
Rating 2 - Terrible. 4 out of 164 reviews

Reviews

Verified

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean rooms with helpful staff.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were amazing from our check in to bar service to dinner service. I had a massage which I would highly rate. Otavio and Bruno really stood out for us and went the extra mile. We thoroughly enjoyed our stay, very comfortable room and lots of lovely hotel facilities. We will definitely stay there again.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

As a Stop on the way home……..

……this was a great find! Although we were not able to visit the town, the hotel was very conveniently placed and the staff were very friendly and helpful. It made us want to return and explore for longer.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel with a fabulous breakfast! A really nice variety of quality foods at breakfast. All of it good. Parking is free and easy to find a spot even though the hotel was busy. Beds were comfortable. We enjoyed staying here and would again!
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice little mountain spa hotel

I was using the hotel to break up a long drive from Santander to Lisbon. Arriving in the late evening, I feared the kitchen would be closed by the time I arrived. But the gentleman who checked me in quickly took me to the bar where they made me a toasted sandwich while I put my things in my room, which I greatly appreciated. The room was extremely comfortable, breakfast was good, and the little touches of wool and wool related paraphernalia were a nice touch. I didn't get to use the pool, but I'd definitely come back.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Damiao

Liked: Cleanliness, property conditions & facilities
We have stayed at this hotel a few times before overall very nice facilities. Very good upkeep rooms are spacious bathrooms, very modern and quality bed linens cozy however, mattress a bit rigid ,the service is friendly. The dining room staff is not very knowledgable and very green.
Stayed 3 nights in Oct 2024
Verified

6/10 Okay

Nick

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Didn’t start well when receptionist insisted I had prepaid and need to pay again. Still took several minutes after giving them a printed copy of my reservation. When they realised it was their error they were very apologetic but it was still awkward particularly with a big queue building up behind me. Pool facilities great. Bar lovely and bar staff take huge pride, rightly, in their cocktails but service was so slow. An hour to get a beer ordered when sat down for food. Often 20 mins directly at the bar. Tip…order 2 drinks each.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Damien

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful service - a truly relaxing atmosphere - Great food.
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast and starts at a good time.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
This Spa Hotel is lovely, with excellent meals, wonderful pools, well appointed rooms and friendly staff.
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Daniel

Great value luxury

Fantastic value, luxury feel, great service, fantastic breakfast. Nice pool and steam room. Whilst it’s not the most picturesque location in the Serras, it’s a fanatastic luxurious base.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit outside the city center but close to the University Medical Center
Stayed 2 nights in Mar 2025
Verified

6/10 Okay

Lenise

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Dont expect perfection

No printed bar menu said the staff because of their devotion to eco matters. I found one on the bar but was not allowed to take it away. We did not eat there that evening.
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Frank

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Moved room 4x during our stay at this hotel due to airconditioning and ventilation. Front desk staff seemed indifferent but did make an effort to help and even upgrade our room. Will be looking at other places to stay next time we are in this area.
Stayed 3 nights in Feb 2024
Verified

4/10 Poor

Lawrence

Disliked: Staff & service, amenities
Nickel and dime you $4 euros for a shower cap or can't use the pool, service for lunch in bar area poor, always had to find server and ask.front desk a little rude during check in. This is my last night here and I am glad to leave but the city is very nice.
Stayed 1 night in Mar 2024
Verified

4/10 Poor

Adalberto

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
So I rated it poorly because of check in staff. I had 2 rooms booked at same time but unfortunately a mistake was made with one of reservations and stated only one person. The staff was very nasty about it and made me pay $40 euros extra even though I showed them that rooms were booked at same time and it was a mistake. And also went on Expedia and showed them the room rate for that same day was half priced. What a nasty handling of this situation. I will NOT stay again ( and I go here twice a year since I have family there) . The rooms were nice and breakfast was very nice. The stay left a terrible taste in our mouths.
Stayed 3 nights in Sep 2022
Verified

4/10 Poor

Adalberto

Liked: Cleanliness, amenities, property conditions & facilities
So the reason for my poor with you is that check and staff was very and accommodating to us. I had two rooms for two people each except that was a mistake made with one of the reservations in one room and it only stated there was one person. They made me pay 40 extra Euros For the second person even though I pointed out was the same price as the other room I booked and if I went online that they the hotel room same room was for half price. The customer service sucked. That’s just left a bad taste in our mouths. There are quite a few other options that are nice in town and I will not stay there again even though I do visit quite frequently since I have family in the area.
Stayed 3 nights in Sep 2022
Verified

8/10 Good

Inês

Liked: Cleanliness, staff & service, amenities
O conforto, limpeza, ambiente excelentes! Piscina, spa, com ligação interna sem passar por recepção e agua quente. O único apontamento a salientar é a necessidade de carregamento para carros elétricos mais eficiente.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Nilva E Ferraz

Liked: Cleanliness, staff & service, amenities
Tudo
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Luiz A

Liked: Cleanliness, staff & service, amenities
Tudo muito bom
Stayed 2 nights in Dec 2025
Verified

8/10 Good

ilidio

Liked: Cleanliness, staff & service, amenities
Gostei do quarto.
Stayed 1 night in Nov 2025
Verified

8/10 Good

SANDRA R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bem localizado, o quarto espaçoso , colchão deformado necessitando de troca.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Holger

Liked: Cleanliness, amenities, property conditions & facilities
Sehr gutes Hotel. Sehr schönes Zimmer (einmal von der Aussicht abgesehen). Das Personal an der Rezeption hätte etwas freundlicher sein können.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Wellington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel 10

Amamos essa cidade e esse hotel possui tem um excelente conforto, ótimo atendimento e super bem localizado. Super recomendo a estadia.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un séjour parfait. Un personnel aimable, compétent et à l’écoute
Stayed 1 night in May 2025