"I am writing to express my disappointment with our recent stay. Despite the hotel being busy, the level of service and facility maintenance fell well short of expectations.
Key issues included:
Breakfast & Coffee: Buffet refills were extremely slow, juices were watered down, and the breakfast coffee was poor. The on-site Starbucks running out of basic items like oat milk forced us to go elsewhere for coffee.
Room Conditions & Maintenance: The exhaust fans were broken in all three of our...
"We loved our stay in The Glen Hotel! It was the perfect small-town stay will all the amenities. The staff were extremely nice and accommodating. Breakfast was always delicious - we loved that there were some continental options as well as made-to-order hot options. It was great that they also had dinner on-site, and the food was always delicious. The room was comfortable and clean, and the bathroom was modern and comfortable (as a bigger person I'm always scared of what bathrooms in smaller...
"All facilities were available for our needs.
unfortunately the springs in the mattress were broken and there were several lumps which we were laying on which resulted in myself getting a sore back. The sofa bed needed cleaning as was very stained. On entering the apartment the floor was very uneven whilst walking on it because the whole apartment seemed as it was subsiding."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.