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"Location was great! Clean room. Very friendly staff!"

"Great location and the hotel is very clean "

"Excelente ubicación, frente a museo, cerca de shopping y muchos restaurantes "

"El hotel muy bueno su personal excelente, muy cerca del casco viejo y de las principals attractions, muy recommended para pasar Unas magnificas vacaciones "

"Always the best Option to Stay with them with one of the very Good Hotels in this Area with Good Room Size and Amenities. "

"Shower Area is quite smaller which is a problem, otherwise the Hotel is Good and a Value for Money Stay. "

"Everything was well organised and the staff were very helpful "

"The service, especially the restaurant staff, was superb."

"Great value, centrally located, very nice rooms, and a breakfast to “die for” I liked this hotel very much. It was easy walking distance to major attractions like Guggenheim Museum, Old Town, Metro Stations, and Gran Via. My room was quiet, and well laid out. The included breakfast had a lot of great options but the highlight for me was the “Death By Chocolate” cake…for breakfast! I almost feel guilty that I at a slice each morning. Not only would I want to stay in this Bilbao hotel again, but I will look to see if the hotel chain operates in other cities I plan to visit in the future. Very happy with my choice and highly recommend it to others. "