Search B&B in Cranleigh

"I was very disappointed with my room on this occasion. I have stayed here several times and always been happy but this room was two narrow single bunk beds. There was nowhere to sit and watch tv as you couldnt sit up straight on lower bunk to face the tv and watching in bed the angle was wrong. Shower too was just a big wet room. Everything got very wet and then shower wouldn't stop dripping. I couldn't use the toilet after using the shower as the floor was too wet to walk over safely. All in all a very big disappoint and it wasn't a cheap room either! "

"Linked directly to Gatwick North terminal, a lush rest place before or after a flight. Great soundproofing, comfortable beds, fridge, and classy atrium lobby. Highly recommended."

"Lovely as always nice upgrade would highly recommend "

"Only 2 staff on duty, and one was behind the bar, no TV We wanted an early and relaxing night to watch TV because we had a long and early flight very disappointing"

"No issues "

"Arrived late so dinner was just finishing, able to order a coffee, or alcohol. But nothing else the coffee bar had space to sell other items like biscuits or cakes (Perhaps in the future). We wasnt told about a neurovirus outbreak the week before. A couple of guests mentioned it. Which explained why alot of cleaning was going on. Hence the 3 stars in parts of the review. Room was very nice and very clean. Spa again nice, but people allowed to lane swim outside the lane swim area, which was problamatic and 1 guest particularly unpleasant when he got in our way! Can't blame the hotel for his manners but he sbould be directed to the correct part of the pool. Breakfast, all staff very attentive, but let down by quality of products especially the sausages and bacon. Porridge however was excellent. Overall stay was pleasant and would stay again."

"Whenever I book using expedia I almost always get the room that nobody wants, the one next to the high traffic door, the elevator, or the ice machine area. It seems to be a pattern and I suspect it is because I use the expedia app to do so because it is always mentioned when I check in. The staff will almost always say " booked with expedia?" We have a ok time there. Ate at the hotel, service was slow, could see the restaurant manager having a bit of chat to one of the servers, it was obvious not a good one. Food was not great and they over charged me for food I did not have. Manager got it fixed and also deleted the service charge. Used the shuttle to and from the Gatwick airport. Was seamless."

"This hotel was in a beautiful location with stunning grounds (which needed a bit of maintenance). the bar, reception, restaurant & seating areas within the main hotel were beautifully updated but I stayed in a room out the back in a separate wing and my patio door was broken and could not be locked so i had about 1/2 hours sleep - worrying about someone coming into my room. This whole block needs serious renovation. All in all though the room - even though it needed a complete update, the bed was comfortable and the linen on the bedding was lovely. Lovely meal in the restaurant & the breakfast was delicious"

"Room was clean and adequate for my one night stay. Shower worked great as did the air con. Staff were excellent on my early arrival allowing me to check in early fir very reasonable cost. "