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"Clean rooms. Nice pool and hot tub. Lots of places to shop at."

"Clean rooms & friendly staff"

"The room and building interior was very clean with nice fixtures, furniture and decor. The associate at the service desk was welcoming. I will definitely stay at this hotel the next time I am traveling through Charleston. "

"Excellent "

"A well maintained hotel with a clean spacious room. Great view from our floor-to-ceiling windows (you can't walk out onto the balcony but you have one). I liked the little shop next to check in where you can grab snacks, drinks or whatever toiletries you're lacking. No complaints."

"Unexpected stay"

"House keeping never brought any more coffee to the room for the 3 nights I stayed. The room was good except…..the toilets should be adult height not child height. I know it wasn’t labeled a handicap room but the higher toilets was all that was missing "

"I truly enjoyed my stay at the Embassy Suites in Charleston WV. When arriving there was an event going on which did not impact my stay at all. I was in a room with no TV but a remote, I called front desk and they changed room instantly the only thing I had to carry everything back down to 1st get new key and go back to new room. The front desk attendant should have met me at room. I ordered room service and it was delivered quickly. The breakfast was excellent. I would definitely go back!"

"We really loved our stay here. It was in the perfect location for us and what we wanted to do, enough parking spaces so we were always able to park at night. The room was very spacious and the bed was so comfy! The pillows were a bit on the small side but im not sure if thats an American thing or not. The only slight issue was when we were using the shower as the tap was kind of hanging out the wall so we had to be very gentle using the pull switch to alternate the water flow to the shower head. The breakfast was good ,(cinnamon toast crunch and waffles were out breakfasts of choice) and the laundry room came in handy as we purchased some nice clothes from a few goodwill stores we visited. Overall its a great wee hotel and we would definitely stay here again. We also felt very safe here despite not knowing the area at all."