Find all hotels by Benchmark in Cross River, NY

"property in first under renovation with materials sitting in hallway, broken/open walls exposed. The bathroom was not border line dirty"

"Assigned first room hadn’t been made up yet Trudged back to desk for another told me it was an upgrade it was not Beer on tap at bar room temperature bartender couldn’t tell the difference "

"Room was very clean. The property is older, but very convenient to the FTC a couple of miles away. It matched our expectations against the price we paid for the night. "

"Second time staying at this hotel and second great experience. Clean, comfortable, easy parking, and good location right off the highway. "

"I think this hotel's focus is more on events planned in their event spaces than on the actual guests that are staying in the rooms on the property. We called the restaurant onsite to ask questions/request room service but they hung up the phone on us twice. Requested the free shuttle service to the train station 5 minutes away and the staff responded as if they had no idea what I was talking about. Free shuttle available is listed as part of their amenities both on their website and on their listing on Expedia. They did eventually, begrudgingly offer to arrange a shuttle for us but since we were not guaranteed a return shuttle on the way back to the hotel we decided not to take them up on their offer. The room was clean. The breakfast buffet was minimal. The location was good, safe and suited our needs."

"pool was very relaxing and heated was a nice touch. Bar was amazing "

"Always pleased with my stay "

"Yes "

"n/a"