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TRU By Hilton Crossett

2.5 star property
Hotel in Crossett with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for TRU By Hilton Crossett

Reception
Lobby
In-room safe, desk, blackout drapes, iron/ironing board
Exterior
Outdoor pool
TRU By Hilton Crossett offers comfort and practical amenities. Relax in the spa tub, enjoy the terrace, or swim in the outdoor pool. The property features a 24-hour front desk, laundry facilities, and high-speed WiFi throughout.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Pet friendly
  • Breakfast included
  • Laundry

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
Iron/ironing board
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
Iron/ironing board
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
Iron/ironing board
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
920 Unity Road, Crossett, AR, 71635

What's nearby

  • Ashley County Medical Center - 3 min walk - 0.3 km
  • Crossett Sports Complex - 3 min drive - 1.8 km
  • Crossett City Park - 6 min drive - 6.2 km
  • Chemin-A-Haut State Park - 41 min drive - 48.6 km
  • Snyder Museum and Creative Arts Center - 53 min drive - 65.9 km

Getting around

  • El Dorado, AR (ELD-Goodwin Field) - 58 min drive

Restaurants

  • ‪Andy's - ‬4 min drive
  • ‪McDonald's - ‬15 min walk
  • ‪Big Star - ‬4 min drive
  • ‪Fiesta Linda - ‬4 min drive
  • ‪Popeyes Louisiana Kitchen - ‬1 min walk

About this property

TRU By Hilton Crossett

Property highlights
At TRU By Hilton Crossett, you can look forward to a free breakfast buffet, a grocery/convenience store, and a terrace. For some rest and relaxation, visit the hot tub. Free in-room WiFi is available to all guests, along with laundry facilities and a gym.
Other perks include:
  • An outdoor pool
  • Free self parking
  • An electric car charging station, coffee/tea in the lobby, and a 24-hour front desk
  • A front-desk safe, an elevator, and smoke-free premises
Room features
All 85 rooms include comforts such as air conditioning, as well as perks like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 49-inch LCD TVs with premium channels
  • Refrigerators, heating, and desks

Similar properties

Reception

The ashley inn

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
5.4 out of 10, 6 reviews
The ashley inn

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Business services

  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU Hilton Crossett Hotel
TRU Hilton Hotel
TRU By Hilton Crossett Hotel
TRU By Hilton Crossett Crossett
TRU By Hilton Crossett Hotel Crossett

Frequently asked questions

Does TRU By Hilton Crossett have a pool?

Yes, this property has an outdoor pool.

Is TRU By Hilton Crossett pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 50.00 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at TRU By Hilton Crossett?

Self parking is free at this property.

What time is check-in at TRU By Hilton Crossett?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at TRU By Hilton Crossett?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is TRU By Hilton Crossett located?

Situated in Crossett, this hotel is within 1 mi (2 km) of Ashley County Medical Center and Crossett Sports Complex. Crossett City Park is 2.8 mi (4.6 km) away.

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TRU By Hilton Crossett Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 159 out of 257 reviews
Rating 8 - Good. 60 out of 257 reviews
Rating 6 - Okay. 14 out of 257 reviews
Rating 4 - Poor. 12 out of 257 reviews
Rating 2 - Terrible. 12 out of 257 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Machell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was an absolute pleasant stay
Stayed 1 night in May 2025

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff, Hotel is still in nice condition.
Stayed 3 nights in Feb 2025

8/10 Good

Kathrin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, very clean!
Stayed 1 night in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect for our needs, price was decent, amenities were great.
Stayed 2 nights in Dec 2024

10/10 Excellent

LaTrenda

Liked: Cleanliness, staff & service, amenities
We arrived earlier than our check in time and they made accommodations for us to check in early, which was great after a 12 hour drive. The staff were friendly and the hotel was pretty and had a creative touch. We enjoyed our 3 day stay.
Stayed 2 nights in Apr 2025

6/10 Okay

sherrie

Liked: Staff & service
What I didn’t like was we had lots of ants, they had to come spray our room. There was hair in the shower & some thing sticky on the shower door. Also cob webs in every single corner. We were told there wasn’t anything the could do. What I liked was the decoration & the water/ice machine. Very quiet. Pet friendly & lots of space for the dogs. Glinda was great!!! Thanks so much Glinda!!!
Stayed 2 nights in Oct 2025

10/10 Excellent

pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and friendly staff
Stayed 2 nights in May 2024

10/10 Excellent

Shana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly and helpful.
Stayed 3 nights in Sep 2024

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
The staff on the property were very helpful and nice. The only negative was the construction right in front of the hotel. The construction was for the city not the hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms. Nice shower/bathroom.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean & comfortable. Staff friendly.
Stayed 2 nights in Sep 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place to stay in Ashley County Arkansas
Stayed 1 night in Dec 2022

4/10 Poor

Larry

Disliked: Cleanliness, property conditions & facilities
There were ants in the bathroom. There was mildew in the shower. The towels needed bleaching. A desk lamp stopped working as soon as I turned it on. The water doesn't get hot. The property is relatively new, but cheaply constructed. The door frame of the bathroom looks like it's separating from the wall.
Stayed 1 night in Sep 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 2 nights in Sep 2022

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Hey it’s Crossett finding nice room with good beds was great, queen beds not rock hard twin bed was great.
Stayed 1 night in Jul 2023

10/10 Excellent

Shonica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

They made accommodations for the needs of my mother.
Stayed 2 nights in Jul 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs ac that doesn’t fluctuate so widely, but all good
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Room comfort
We stay in Tru Hilton’s a lot. This one was a little less clean and tidy compared to others, and the staff was not as courteous as you normally see at hotels. Overall the stay was pleasant.
Stayed 1 night in Jul 2023

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Expensive, but only option

there are only two options in town. the ashley inn is scary
Stayed 1 night in May 2023

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities
This is the best hotel in the area, but it doesn't make it a good hotel. The rooms are outdated and the bathtub creaked like it was going to fall through the floor at any moment. The staff was friendly...this time. We've stayed in the past where that was not the case. And don't ask for extra pillows, apparently that's against policy.
Stayed 1 night in Sep 2024

8/10 Good

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WOW! First time stay in a Hilton TRU Hotel and was blown away buy their setup. Being a 45yr woman, I could immediately feel the focus on the Millennial Generation. Colors, shapes, textures were spot on. I was traveling across country and still cannot believe a little town called, Crossett, AR has a hotel like this :) The only CON I have is that even though this hotel allows dogs, they DO NOT want them in the lobby. That part was strange.
Stayed 1 night in Sep 2022

4/10 Poor

Malana

Disliked: Cleanliness, amenities, property conditions & facilities
There was mold behind the light sockets and some sockets were burnt. There was dirt on floor and little orange looking bugs in shower and on walls. Room had a strange smell.
Stayed 1 night in Aug 2023

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 2 nights in Oct 2025

4/10 Poor

REA

Liked: Staff & service
Disliked: Property conditions & facilities
There was NOOO HOT WATER
Stayed 2 nights in Sep 2025

6/10 Okay

Keith

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property was nice but the price was to high for the area and it's surroundings and no maintenace.
Stayed 1 night in Sep 2025