Find all hotels by Accor Hotels in Crystal, MN

"Overall experience as a whole was great. Hotel location with a skybridge to the mall was very convenient. Unfortunately, Expedia did not disclose that their pool was closed and it was one of our main reasons for the trip and choosing this hotel. Kids were truly bummed out. Hotel comped our parking, but I would have preferred to know about the pool closure so I could look for a different hotel. "

"I asked the lady who had no customers I asked if I could have her bath towels and I would give her two dirty ones. She said No! We are out"

"Very conviemt to Mall of America"

"Nice place to stay breakfast was great and so was dinner"

"We had an early flight to catch, and were told by the front desk attendant that even though that was the case, “grab n go” bagged breakfasts would be available. That was not the case. Nothing was made available. The carpet in our room was torn/cut out in the closet area, as well. I expected better. "

"Great staff and breakfast was decent, located next to moa."

"If you’re looking for a fun place to chill and relax with your family. This hotel is the place. Next to the Mall of America"

"All the food was horrible! I tried several items at different times of the day and even desert, all barley able to choke down, one totally unable to eat sent back. Do Better, we don't stay at 4 stars to have to walk to another hotel for food!"

"We had a great time on our spring break with grandkids. Staff were excellent. You can access the pool when it opens before check in on day of arrival. Lazy River including wave pool & water slides were great. Very close to MOA —so one evening we ate there at food court & went on rides there too. Arcade at GWL was also fun & dance nights in lobby were great for kids & bubble machines. Such a great time. On check out day—you can use pool & activities after checkout to closing. Kids were worn out by early afternoon & slept on way home. So much fun!!!"