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"Love it! Beautiful and clean. Will come there again. "

"Very good customer service "

"It was our second time at New World and we had a great time. We'll definitely go back. "

"First time in Philippines and first hotel I stayed at on this trip. The staff is exemplary and very responsive. Dinner in their roof restaurant was okay with what we ended up choosing because the other four items we picked were not available. Also, if the hotel is crowded you will run out hot water after 7:30am. Welcome to the Philippines as some of these issues are to be expected, especially for the amazing great value of this property. "

"Great place for relaxing from the hustle and bustle of Manila."

"Everything from check in and check out went smoothly. Gym and the relaxation area are clean and spacious too. "

"Love this hotel. It is truly at the center of BGC. Shops, restaurants, cafes etc. are all within walking distance. "

"We enjoy our stay. The rooms are nice and comfortable "

"I have been traveling the world my whole life and have visited many countries during my time in the U.S. Navy. Shangri-La The Fort Manila and Shangri-La the Fort Boracay are by far the best resorts I've stayed in. The services they provide far exceed the price you pay (in my opinion). The complimentary breakfast was phenomenal. All the staff were professional and prompt. Best customer service I've seen anywhere. Specific shout out to the night manager Karl. "