Hotel Presidente by NASS

3.5 star property
Cuenca hotel in Downtown Cuenca with free breakfast and a 24-hour business center

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November 2024

Photo gallery for Hotel Presidente by NASS

Superior Room, 1 King Bed, City View | Premium bedding, down comforters, desk, laptop workspace
Sports bar
Property entrance
Lobby sitting area
Standard Room, 1 Double Bed, City View | Premium bedding, down comforters, desk, laptop workspace

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pet friendly
    Pet friendly
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Double Room, 1 Bedroom, Private Bathroom, City View

Highlights

Flat-screen TV
Down duvet
Premium bedding
Rainfall showerhead
Hair dryer
Free bottled water
Satellite channels
Daily housekeeping
  • 28.0 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

Superior Quadruple Room, 2 Bedrooms, Connecting Rooms, City View

Highlights

Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Down duvet
Hair dryer
2 bathrooms
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 6
  • 1 Double Bed OR 3 Twin Beds

Standard Room, 1 Double Bed, City View

Highlights

Flat-screen TV
Down duvet
Premium bedding
Hair dryer
Private bathroom
Rainfall showerhead
Free bottled water
Satellite channels
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 King Bed, City View

Highlights

Flat-screen TV
Down duvet
Premium bedding
Hair dryer
Private bathroom
Rainfall showerhead
Free bottled water
Satellite channels
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Map
Gran Colombia 6-59 y, Presidente Borrero, Cuenca, Azuay

What's nearby

  • Calderon Park - 3 min walk
  • New Cathedral of Cuenca - 5 min walk
  • Río Tomebamba & Calle Larga - 9 min walk
  • Alejandro Serrano Aguilar Stadium - 18 min walk
  • Mall del Rio - 7 min drive

Getting around

  • Luis Cordero (Hermano Miguel) Station - 1 min walk
  • Gaspar Sangurima Tram Station - 5 min walk
  • Cuenca (CUE-Mariscal Lamar) - 5 min drive

Restaurants

  • ‪Negroni - ‬5 min walk
  • ‪El Confesionario - ‬5 min walk
  • ‪Balcon Quiteño - ‬4 min walk
  • ‪Raymipampa - ‬4 min walk
  • ‪cositas - ‬4 min walk

About this property

Hotel Presidente by NASS

Hotel located in Downtown Cuenca
Consider a stay at Hotel Presidente by NASS and take advantage of free English breakfast, a free daily manager's reception, and a library. The on-site restaurant, Los Faroles, offers breakfast, dinner, and kids' meals. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • A roundtrip airport shuttle (surcharge), smoke-free premises, and tour/ticket assistance
  • Free newspapers, 1 meeting room, and a TV in the lobby
  • An elevator, a front-desk safe, and a 24-hour front desk
Room features
All 70 rooms feature comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and free bottled water.
Extra amenities include:
  • Down comforters and rollaway/extra beds (surcharge)
  • Rainfall showers, free toiletries, and hair dryers
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 328 ft (USD 12.20 per day)
  • Roundtrip airport shuttle (surcharge) during limited hours
  • Area shuttle (surcharge)

Food and drink

  • Free English breakfast available daily 7 AM–10 AM
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Room service available

Restaurants on site

  • Los Faroles
  • Manhattan Bar

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Down comforter
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water

More

  • Desk
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 3 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Welcoming dogs only
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are available for USD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 12.20 per day (328 ft away)
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

Property is also known as

Hotel Presidente Cuenca
Presidente Cuenca
Hotel Presidente
Hotel Presidente by NASS Hotel
Hotel Presidente by NASS Cuenca
Hotel Presidente by NASS Hotel Cuenca

Frequently asked questions

Is Hotel Presidente by NASS pet-friendly?

Yes, dogs are allowed at this property.

What time is check-in at Hotel Presidente by NASS?

Check-in start time: 2 PM; Check-in end time: 3 AM.

What time is check-out at Hotel Presidente by NASS?

Check-out is at noon.

Does Hotel Presidente by NASS provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Presidente by NASS located?

Located in Downtown Cuenca, this hotel is steps from Esqueletologia Museum and Plaza Rotary Market. Calderon Park and Civic Plaza are also within 5 minutes. Luis Cordero (Hermano Miguel) Station is only a 2-minute walk and 14n - Antonio Borrero Station is 3 minutes.

Hotel Presidente by NASS Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 22 out of 85 reviews" "
Rating 8 - Good. 29 out of 85 reviews" "
Rating 6 - Okay. 18 out of 85 reviews" "
Rating 4 - Poor. 9 out of 85 reviews" "
Rating 2 - Terrible. 7 out of 85 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Mark

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a nice enough place with great staff , clean spacious rooms, decent breakfast. Very good location within easy walk to shopping, restaurants, etc. Only issue was inconsistent hotwater in shower and basin
Stayed 3 nights in Feb 2023

6/10 Okay

Jhony

Traveled with family
Liked: Staff & service
Los Baños
Stayed 1 night in Jun 2022

8/10 Good

laurence, Cuenca equador

Traveled with group, Traveled with partner
Did like the customer service at front desk I paid the bill in total at checkin and at check they wanted me to pay additional 10 dollars for room tax which she forgot to add when I checked in and paid in full the hotel did not want to waiver the fee I spoke to hotel manager and he insisted I had to pay it so I met them half way I paid 5 dollars not a good experience ☹️
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
They need at cafeteria or vends machines for the clients
Stayed 2 nights in Jan 2019

4/10 Poor

Pettirojo, California

Disliked: Property conditions & facilities
Lost reservation. I proved thru email that I saved that I had a confirmed reservation. I called and emailed the night before for a confirmation! They smerked when they realised that they got caught. I suspect holiday weekend and they hoped they could drop a few reservations and get new ones at a higher price (practically their words). 2 of 2 elevators broken. No hot water. Four requests over 24 + hours for toilet paper. Mostly, nice sympathetic front desk. Simple and somewhat clean and well located.
Stayed 3 nights in Nov 2018

4/10 Poor

Julio, Quito, Ecuador

Disliked: Staff & service, property conditions & facilities, room comfort
The elevator was damaged. The staff did not help with the baggage. The AirPort transfer service did not exist
Stayed 2 nights in Oct 2018

6/10 Okay

Francesco

Liked: Room comfort
Stayed 2 nights in Aug 2018

8/10 Good

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Donald

Liked: Cleanliness, property conditions & facilities, room comfort
This hotel is in the heart of Cuenca's historic district. Close to shopping, resturants and local attractions. The staff is very curteous and helpful and the front desk clerk spoke very good english. The room was large, clean and had a very comfortable bed. Breakfast was a hot and cold buffet with many choices and hot fresh brewed coffee. Parking was additional but convient and car was available 24 hous a day. Lastly this is the best hotel deal we have found in Cuenca
Stayed 3 nights in May 2018

2/10 Terrible

Al, Cuenca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is in desperate need of makeover, room rugs were discustingly dirty, walls were dirty, bed comforter old and dirty looking, towels were old and fraying, terrible experience
Stayed 1 night in May 2018

10/10 Excellent

Brittany, Denver, CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel in the center of Cuenca
Hotel Presidente is a wonderful option for the price. The bed was comfortable, the showers hot, the wifi fast, and the rooms clean. The front desk was super helpful and friendly, and the complimentary breakfast was simple and delicious (eggs, pastries, yogurt, fresh fruit, toast, fresh juice, coffee/tea) with nice views. You're just a few blocks away from the central plaza and all that Cuenca has to offer.
Stayed 1 night in Nov 2017

8/10 Good

Marcia, Cameron Park, Ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's good
It was a good hotel if you want to be in the historic part of the city, I will recommend to a friend this hotel.
Stayed 2 nights in Nov 2017

4/10 Poor

Julio, Barrie, Ontario

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Close to downtown
Found the staff very friendly and helpful. Need major renovations to bring it up to North American standards. Strategically, close to downtown...The Trolley it's (will be soon) right at the front door and within walking distance to many place to see and eat.
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is in the historic center
Great place and good location. Near to many restaurants.
Stayed 2 nights in Oct 2017

4/10 Poor

Henry, Guayaquil

Disliked: Staff & service
It´s not a good option
It is an old hotel, the services are poor. Parking is very expensive, breakfasr bad. Wifi does not work fine.
Stayed 1 night in Jul 2017

10/10 Excellent

Muriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value, Great Location!
Great location, modern hotel, free breakfast and wifi, spacious room!

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Lovely location. Nice employees. NO hot water!
No hot water. Quite sad about that. Nice location. Clean. Friendly employees.

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Clean room, friendly staff. A little old but in good conditions and wifi isn't very good on certain rooms.

10/10 Excellent

Richard, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!!!
The location is wonderful and one of the best, most attentive staffs I've encountered anywhere in the world.

8/10 Good

Franklin

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and good hotel
Good to stay for 1 or 2 days. Breakfast could be better. Close to everything

8/10 Good

Jim, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time to Quito
Nice old hotel, great locatiom close to Parque Calderon

8/10 Good

Frank, L.A.

Liked: Cleanliness, staff & service, room comfort
Convenient to towncenter
Construction made it difficult to find and access. Should be better soon

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Dalila, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Was so nice to stay in Cuenca I love the view from the hotel

8/10 Good

Cheryl, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Choice
This was our second stay in the course of one week. We stayed again because the hotel is within walking distance of the main square, museums, sightseeing bus and assorted restaurants. It offers a nice, included breakfast. The tram is currently under construction in front, but once completed the area will be even better.