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Siena Hotel

3.0 star property
Comfortable Cuenca hotel in Downtown Cuenca with business center

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Siena Hotel

Restaurant
Interior detail
Exterior
Down comforters, in-room safe, desk, iron/ironing board
Free toiletries, hair dryer, towels
Reviews
8.6

Excellent

Popular amenities

  • Parking availableParking availableParking available
  • HousekeepingHousekeepingHousekeeping
  • Room serviceRoom serviceRoom service
  • RestaurantRestaurantRestaurant
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Explore the area

Map
Hermano Miguel 5-84 y Juan Jaramillo, Cuenca, 010101
  • Popular LocationRío Tomebamba & Calle Larga2 min walk
  • Popular LocationCalderon Park6 min walk
  • Popular LocationNew Cathedral of Cuenca8 min walk
  • AirportCuenca (CUE-Mariscal Lamar)4 min drive

Room options

View all photos for Classic Double Room

Down comforters, in-room safe, desk, iron/ironing board

Classic Double Room

Highlights

Flat-screen TV
Down duvet
Hair dryer
Private bathroom
Shower/tub combination
Cable channels
Daily housekeeping
In-room safe
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Down comforters, in-room safe, desk, iron/ironing board

Triple Room

Highlights

Balcony
Flat-screen TV
Down duvet
Hair dryer
Private bathroom
Shower/tub combination
Cable channels
Daily housekeeping
  • 18 sq m
  • Sleeps 3
  • 2 Double Beds

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The price is AED 99
AED 99 total
includes taxes & fees
19 May - 20 May
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About the neighborhood

Cuenca

Siena Hotel is located in Downtown Cuenca, a neighborhood in Cuenca, and is near the airport and near a boardwalk/promenade. San Francisco Plaza Market and Plaza Rotary Market are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Civic Plaza and Mall del Rio. University of Cuenca's Orchid Garden and Cuenca Botanical Garden are also worth visiting.
Visit our Cuenca travel guideOpens in a new window

What's nearby

  • Río Tomebamba & Calle Larga - 2 min walk
  • Calderon Park - 6 min walk
  • New Cathedral of Cuenca - 8 min walk
  • Alejandro Serrano Aguilar Stadium - 13 min walk
  • Mall del Rio - 6 min drive

Getting around

  • Luis Cordero (Hermano Miguel) Station - 6 min walk
  • Gaspar Sangurima Tram Station - 10 min walk
  • Cuenca (CUE-Mariscal Lamar) - 5 min drive

Restaurants

  • Goza - 2 min walk
  • Tiestos - 2 min walk
  • Fabianos - 3 min walk
  • La cigale - 3 min walk
  • Pizza y Focaccia - 3 min walk

About this property

Siena Hotel

Hotel located in Downtown Cuenca
At Siena Hotel, you can look forward to a coffee shop/cafe, dry cleaning/laundry services, and a business center. Free in-room WiFi and a restaurant are available to all guests.
You'll also enjoy perks such as:
  • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and luggage storage
  • Tour/ticket assistance, a 24-hour front desk, and meeting rooms
  • Free newspapers, smoke-free premises, and a front-desk safe
Room features
All guestrooms at Siena Hotel include comforts such as 24-hour room service, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Free toiletries and hair dryers
  • 32-inch flat-screen TVs with cable channels
  • Daily housekeeping, desks, and phones

All inclusive details

All-inclusive room rates at Siena Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 5.00 per night)
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 24-hour room service

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available

Check-out

Check-out before 12:30 PM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 10.00 per room (roundtrip)
  • Self parking fee: USD 5.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Property is also known as

Siena Hotel Cuenca
Siena Cuenca
Siena Hotel Hotel
Siena Hotel Cuenca
Siena Hotel Hotel Cuenca

Frequently asked questions

Is Siena Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Siena Hotel?

Self parking is available for USD 5.00 per night.

What time is check-in at Siena Hotel?

Check-in begins at 2 PM.

What time is check-out at Siena Hotel?

Check-out is at 12:30 PM.

Does Siena Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 10.00 per room applies.

Are there all-inclusive benefits at Siena Hotel?

Some rate plans available at this property are all-inclusive.

Where is Siena Hotel located?

Located in Downtown Cuenca, this hotel is steps from Las Conceptas Museum, Museum of the Canari Identity, and Río Tomebamba & Calle Larga. Inter-American Center of Popular Arts and Museum of the Aboriginal Cultures are also within 5 minutes. Luis Cordero (Hermano Miguel) Station is 6 minutes by foot and 14n - Antonio Borrero Station is 9 minutes.

Siena Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 18 out of 33 reviews" "
Rating 8 - Good. 10 out of 33 reviews" "
Rating 6 - Okay. 2 out of 33 reviews" "
Rating 4 - Poor. 0 out of 33 reviews" "
Rating 2 - Terrible. 3 out of 33 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

CHRISTIAN, Toronto

I got a confirmed reservation but when I showed up yesterday at 3pm after a long trip by land, the receptionist told me there was no room for me. I asked why, she said because they were calling me on the phone and did not answer (?). I got very upset because the lady was not empathetic and would not even apologize and they would not take responsibility to accommodate in another hotel. I had no data in my phone and It was extremely difficult to find another place to stay in a city bursting with people due to the local festivities. I will not recommend this hotel because of their lack of professionalism and empathy in cases like mine. They ruined my vacation!
Stayed 3 nights in Nov 2023

8/10 Good

Derek

Liked: Staff & service, amenities, property conditions & facilities
Excellent value for the price. Very conveniently located close to restaurants and the historic center of Cuenca
Stayed 4 nights in Sep 2023

10/10 Excellent

Monty

Liked: Cleanliness, staff & service, property conditions & facilities
Great location most dining options are walkable close to most museums and landmarks
Stayed 7 nights in Sep 2023

8/10 Good

Noadias

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Buena ubicación bien precio
Stayed 2 nights in May 2022

8/10 Good

Ronda

Traveled with group, Traveled with family
Liked: Cleanliness
The hotel has a lot of charm and a good location. It was clean and the shower water was hot (something not to take for granted in Ecuador). We had a billing issue that was resolved quickly with the help of our tour guide. We appreciated the hotel owner’s prompt response. The only issue of note was that the WiFi was not very good, it worked in the common areas but not very well in our rooms. Overall, a good experience.
Stayed 2 nights in May 2022

10/10 Excellent

Jeff

The people working the hotel were extremely nice and helpful, the hotel was always kept clean and is a great location in the old town area. So much to do on just that street.
Stayed 6 nights in May 2022

8/10 Good

Mary

Stayed 1 night in Feb 2022

8/10 Good

Daniel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Cuenca Newbie
It was a very cute & quaint hotel right in the city center. No AC in the room though. Luckily it doesn’t get too warm there so it wasn’t that much of an issue. My shower never got hot water so had to shower in my friends room.
Stayed 2 nights in Dec 2021

10/10 Excellent

Janexy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
This place is small but cozy. Feels like your staying at home. Family friendly. The staff was very friendly and accommodating. Would definitely stay again.
Stayed 3 nights in May 2021

10/10 Excellent

Herna.gil, Tallahassee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifull, clean, nice. Nice staff all the time. Good breakfast. All the hotel is very good
Stayed 1 night in Feb 2020