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"Everything about this property was excellent. Very friendly, relaxing with a lovely country atmosphere. Breakfast was like being at home and being spoilt."

"I was in town for a conference and had a wonderful stay at Maki Hotel. The staff were all super friendly and kind and the room and property were well-kept and clean. Everything was in convenient walking distance. I genuinely could not have been happier!"

"I would stay here again"

"This place was great and would recommend to others. The staff were all lovely and friendly, it was super clean and fresh. Included breakfast was good, and handy to have access to a fridge to store any foods you buy yourself, plus access to tea, coffee and fruit at any time. "

"Las instalaciones son muy buenas y la vista espectacular. Lo mejor el spa. Estaba en marcha blanca y eso explica algunos detalles como descoordinación y tardanza. Los tacos del pool requieren renovacion"

"The Loft Pucón was a very good experience for us. With 4 in our travel group the room at the Loft was very comfortable. The full size kitchen and the outside yard with table was extra useful. The rooms and beds themselves on the 2nd floor were layed out just so well to allow separate spaces for sleep and naps over social space of the living and kitchen. The accommodation of the room were excellent. The location of the Loft in close proximity to downtown Pucón is another plus. Walking there was a 10-15 minute stroll. And the best part of the stay was Ms Hesteyer at the reception. She was very helpful and friendly and is one of the reasons a future return stay next season is planned."

"Hostal con las 3 B's, el personal muy buenas personas y el desayuno que entregan es bueno. Recomendable y definitivamente volvería con ellos. "

"Great hotel. I stayed for 6 nights and thoroughly enjoyed it. The staff at the reception and restaurant are amazing—Chilean hospitality at the best. "

"Couple for 1 week and see around Pucon & Villarica! The Hotel was fine in the center of town! I was here 20 years ago when is was the Gran Hotel Pucon. Enjoy is making the hotel grand again, slowly but steady my Room 422 was spectacular with lake view! Yes definitely would come back!! Ahh break fast was adequate and need improvement "