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The Addison Hotel, SureStay Collection by Best Western

2.5 star property
Hotel in Addison with free breakfast and a seasonal outdoor pool

Choose dates to view prices

Photo gallery for The Addison Hotel, SureStay Collection by Best Western

Lobby
Reception
Outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas, sun loungers
Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower;with Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
The Addison Hotel, near Galleria Dallas, offers practical comforts like self-serve breakfast and free in-room WiFi. Enjoy the outdoor pool, computer station, banquet facilities, and 24/7 front desk service, ensuring travelers have all they need.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • 24/7 front desk
  • Free WiFi
The current price is AED 226
AED 260 total
includes taxes & fees
3 Nov - 4 Nov

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About the neighborhood

Map
4505 Beltway Dr, Addison, TX, 75001

What's nearby

  • Addison Circle Park - 15 min walk - 1.3 km
  • Village on the Parkway - 18 min walk - 1.6 km
  • Galleria Dallas - 3 min drive - 3.7 km
  • Baylor Scott & White The Heart Hospital - 8 min drive - 12.2 km
  • University of Texas at Dallas - 12 min drive - 10.3 km

Getting around

  • Downtown Carrollton Station - 8 min drive
  • Dallas Union Station - 20 min drive
  • Love Field Airport (DAL) - 22 min drive

Restaurants

  • ‪OAKD BBQ - ‬6 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Taqueria La Ventana - ‬8 min walk
  • ‪Olive Garden - ‬7 min walk
  • ‪Nate's Seafood & Steakhouse - ‬7 min walk

About this property

The Addison Hotel, SureStay Collection by Best Western

Hotel near Galleria Dallas
The Addison Hotel, SureStay Collection by Best Western provides free continental breakfast and more. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • A seasonal outdoor pool along with sun loungers and pool umbrellas
  • Free self parking
  • Smoke-free premises, a TV in the lobby, and a computer station
  • ATM/banking services, a 24-hour front desk, and a vending machine
  • Guest reviews say great things about the helpful staff and location
Room features
All 158 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and desk chairs. Guest reviews highly rate the clean, comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • 48-inch LCD TVs with cable channels
  • Coffee/tea makers, heating, and limited housekeeping

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includes taxes & fees
6 Nov - 7 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • Computer station

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

The following facilities will be closed during November and December:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation (varies based on length of stay)
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed

We should mention

The seasonal pool will be open from April to September
Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

The Addison Hotel
The Addison Hotel, SureStay Collection by Best Western Hotel
The Addison Hotel, SureStay Collection by Best Western Addison

Frequently asked questions

Does The Addison Hotel, SureStay Collection by Best Western have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–10:00 PM.

Is The Addison Hotel, SureStay Collection by Best Western pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 75.00 per accommodation, per stay. Some restrictions may apply, so please contact the property for more details.

How much is parking at The Addison Hotel, SureStay Collection by Best Western?

Self parking is free at this property.

What time is check-in at The Addison Hotel, SureStay Collection by Best Western?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Addison Hotel, SureStay Collection by Best Western?

Check-out is at 11:00 AM.

Where is The Addison Hotel, SureStay Collection by Best Western located?

Situated near the airport, this hotel is 0.9 mi (1.5 km) from Addison Circle Park and 2.7 mi (4.4 km) from Galleria Dallas. Village on the Parkway and Quorum Park are also within 2 mi (3 km).

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Reviews

The Addison Hotel, SureStay Collection by Best Western Reviews

7.8

Good

8.2

Cleanliness

7.6

Amenities

8.2

Staff & service

7.8

Eco-friendliness

7.6

Property conditions & facilities
Rating 10 - Excellent. 475 out of 1013 reviews
Rating 8 - Good. 220 out of 1013 reviews
Rating 6 - Okay. 148 out of 1013 reviews
Rating 4 - Poor. 79 out of 1013 reviews
Rating 2 - Terrible. 91 out of 1013 reviews

Reviews

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Jorge A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their breakfast was really good and the room was very clean.
Stayed 1 night in Aug 2025

2/10 Terrible

lacey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bugs in the bed on arrival, mattress was so worn out it folded in the middle, mattress was brown and dirty, walls were nasty, also they are full size beds not queen. Rooms are tiny
Stayed 3 nights in Oct 2025

4/10 Poor

Pauline

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We found a big cockroach on the ceiling near the TV area. After calling the front desk to notify them. They said they didn’t have anyone that could help us to take it away. Luckily, we were visiting family and they brought some spray to kill it and take it away.
Stayed 3 nights in Oct 2025

8/10 Good

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smiling faces in the reception.
Stayed 3 nights in Jul 2025

10/10 Excellent

Everett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel and very affordable

Great hotel. Breakfast was hot and had plenty of choices. Star was friendly and the hotel room was super clean and comfortable. Would definitely stay there again.
Stayed 1 night in May 2025

6/10 Okay

Jose

That hotel are seen ok. It’s has no small refrigerator, breakfast seem ok, the room seem old and it’s not bad. Not the best.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a hidden treasure. One block off of beltline. Bed linens and towels were very nice. Clean pool and a hot breakfast completed the perks Great rate better in many ways than the motel 6 around the corner
Stayed 3 nights in May 2025

10/10 Excellent

June

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 2 nights in Nov 2024

4/10 Poor

Andy Soohwan

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
First of all, for the price it's great. However, it was hassle to get re-keyed everyday because key looks like it resets after 1 time use or each day. Also, found a big roach in front of my door.
Stayed 3 nights in Jul 2025

10/10 Excellent

Natsuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is old building but always so cleaned and they are so friendly and welcoming. Breakfast is served very delicious omelette and that room also very clean.
Stayed 1 night in Mar 2025

8/10 Good

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice and not too far from the highway and places to eat. But the room and the second floor where we stayed smelled like stinky feet/locker room.
Stayed 1 night in Apr 2025

6/10 Okay

azoz

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I never got my deposit back
Stayed 1 night in Aug 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I'll stay here again!

One night stay to have dinner with friends. Comfy bed and the entire facility was clean!
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 4 nights in Apr 2025

6/10 Okay

Amanda

Liked: Staff & service, amenities
I’ve now stayed here 3 times, again my room didn’t have a refridgerator, despite that being named in the room booking. My room this time was by the pool and felt damp. The hallway also seemed to have some damp issues - which could be due the the heavy rain we’ve had or humidity. I will most likely stay somewhere else next time I’m in the area.
Stayed 1 night in Jul 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

One night stay

The place was nice. But the bed and pillows needs a update
Stayed 1 night in Jan 2025

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities
Everything was good
Stayed 2 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ty
Stayed 1 night in Apr 2025

4/10 Poor

Annette

Liked: Cleanliness, property conditions & facilities, room comfort

Wrong information on reservations

Well the reservation was not what the description says I was Charged with a high deposit and I reserved With a card they did not accept. Without any notice of these issues I was Forced to have my someone else pay it. These things are important to mention like $100 deposit and no cash accepted along with all debit cards not accepted.
Stayed 1 night in Jul 2025

6/10 Okay

Montell

Disliked: Cleanliness, amenities, property conditions & facilities
In desperate need of update
Stayed 2 nights in Jun 2025

6/10 Okay

Ray

Liked: Staff & service
I liked that is was quiet.
Stayed 3 nights in Jan 2025

10/10 Excellent

Micheal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and I recommend anyone who wants to stay there should check in with out no doubt.
Stayed 2 nights in Oct 2024

8/10 Good

Debbie Ann Camacho

Liked: Cleanliness, staff & service
For this price is a good hotel, the only thing that I didn't like was that there's a deposit fee not mentioned when you booked with expedia. Other then that would recommend the staff is nice and the breakfast is good too.
Stayed 2 nights in Mar 2025

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Good price. I’ve stayed there twice and would continue to do so.
Stayed 1 night in Dec 2024