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"Very friendly staff. "

"The staff were all so nice, the room was clean, breakfast was really good."

"facility fresh and clean staffexcellent , breakfast was great for motel food"

"Really cool hotel, clean and awesome theme."

"Very convenient, affordable and clean."

"Everything was neat and clean. Staff was wonderful! Checking in and out was fast and easy."

"We have been coming to West Jefferson for several years now and always enjoy staying at this Holiday Inn Express. Very convenient location and amenities are what we need. Always clean and breakfast is good with healthy options like yogurt and fruit. Coffee service area is very nice to have too ! "

"Great place"

"Everything was perfect."

"Beautiful views of the mountains. Clean, spacious room. Coffee in the lobby, with microwave and refrigerator in the room."

"Very nice clean room and friendly staff. "

"The stay was comfortable and the room was clean. The general manager, Dave, was exceptional. The entire staff is there to serve the customer and I would stay there again and highly recommend to others. "

"Excellent hotel , nice staff !!!"

"Have stayed here several times as we pass through VA and always impressed. This stay was different. The place had an add smell, maybe like marajuana, rotten cabbage smell. Not a clean, pleasant smell in any case. There was a repeating clanking of pipes in the wall or something all night and almost outta coffe at 6:15 AM plus no creamer. Not a fan favorite anymore, hopefully they have upped their game if we choose to return."