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"Staff is great Shannon was amazing The room had a moldy smell. As well as the hall way. The sheets smells like it’s not clean."

"Older facility done up on the outside to look good. The AC/Heating Unit would not shut off when it got to the temperature setting. The ventilation fan in the bathroom was not working. Mirror and floor was wet after using the shower. The Pool was drained, O/S. Average rated location. "

"Once upon a time I am sure this place was really nice. We stayed for a golf event, otherwise I would not stay here. We stayed in the executive suite area. The room was outdated and the pullout couch was very worn, torn, broken and uncomfortable. Our smoke alarm battery was old, so it was beeping. The buildings in general could use some upkeep. The room was very overpriced. "

"We've overnighted here before while traveling, and likely will again. We don't use the pool, or workout area, however those were available 24-7 and the Continental breakfast was typical for Continental. It is pet friendly, although we don't have a dog.Our only issue was the person in the room next to us did have a dog that barked. That was NOT appreciated at 5:00 a.m. Our room (101) had a cracked wall mirror behind the bed, and several unrepaired screw holes in the wall in the bathroom, however it's a good value for what we paid."

"Clean, friendly staff."

"Would definitely stay there again. My only suggestion would be that the elevator floors were very dirty. Everything else was great!"

"Clean room and very good staff"

"Super clean hotel. Front desk staff and GM are super helpful! Great fresh breakfast too! Will stay every time I’m in Beckley! No more old Marriott Courtyard. Debb"

"Yes "