"Resevered an apartment with them for a school event received confirmation and the day of check in they could not find a reservation at all despite me having already been charged...their solution was to book a different available unit as they had several available, however, when the booking site contacted them they were told nothing was available...this resulted in a lot of food waste as i had brought things with me to put in the fridge. I was forced into a hotel with no fridge instead so on top...

"Apartment had an obvious leak and water damage, compounded by the rainstorm that came through on our trip. The dishwasher was in a sorry state and full of rust, silverware in the kitchen was also rusty. The beds and pillows and sheets were "fine" but of obvious low quality (I've had better at cheap hotels). Space wise it was perfect for 4-5 people needing a place to crash during a convention and it was conveniently located. The building, the "Block" has seen far better times, it's a ghost...

"The apartment is nicely furnished and in a great location for dining and nightlife activities. The rooms are clean. The faucet in the tub was old and nearly coming out of the wall. Otherwise, the bathroom was okay. The check-in process was horrible. We did not receive our check-in information and link within 48 hours of our arrival. When we called the property, they stated the link would be sent on our arrival day. We mentioned that we might need to cancel to avoid the risk of driving for 2...

"The initial entrance is tricky because you need the key fab (which is in the room you don’t have access to yet) in order to enter the building, use the elevator, or the stairs. The condo itself was fine, although the listing said there was sofa bed, this was not true. There was a sofa but it did not convert into a bed which was very disappointing. Additionally, the water pressure in the shower was terrible. It was clean, it was a great location, it was safe, but the details listed and the poor...