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"Did not let you check-in until dead on 3pm. This resulted in a huge queue at reception and self service kiosks did not work. Actually felt really sorry for the reception staff who were under a lot of pressure."

"No food yet still got to have breakfast, bed comfort and bedding lovely."

"Can’t fault the place. Would definitely return and recommend "

"We didn’t eat at The Treehouse but had drinks in the bar. The drinks menu is a little expensive but considering the quality of the hotel is to be expected, and that is the only criticism we had about The Treehouse. The hotel is in a prime location for shopping, restaurants, bars and sightseeing. The Printworks is a must it has everything all under one roof, it has restaurants, bars, gaming and a cinema. Our room had the most comfortable beds, it was very clean and very well equipped. The staff were amazing, all very, welcoming, polite, helpful, informative, caring and always had a smile on their faces. It was an absolute joy to stay at The Treehouse and will be returning. The staff are a real credit to this hotel and if asked to name any one member of staff that stood out from the rest we would not be able to choose. AL the staff went above and beyond to make our incredible."

"Staff at check in were brilliant. Wish I'd got their names. Breakfast great. Right next to Piccadilly station and 5 mins walk into town"

"We stayed here for a 3rd time as our experiences in the past have been excellent. The room is a great layout and the beds are so comfortable, we slept so well. Despite being in the heart of the city centre with really busy nightlife going on outside the soundproofing blocks all of the noise out. The location is very central, so for us that meant we had a great choice of pubs and restaurants within 10 minutes in all directions. Breakfast was excellent too, great choice of hot and cold foods."

"Staff members are friendly and helpful. Stayed just a night but was able to sleep in a double bed and room was clean. I liked they sent me the instructions how I could get there from the station. Thank you!"

"Absolutely love staying at the Alan. Great staff, nice time, lovely breakfast as well ☺️ "

"Property was in a good location in the city centre, bedroom overall was very nice and clean and comfortable. Loved the huge shower in the room along with the mood lighting "