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"The staff was very attentive and thoughtful. The spa was incredible, I had the best massage I’ve ever experienced. The grounds were beautiful, the facility is clean, gorgeous and well designed. The onsen was great too."

"Environment is outstanding and front desk staff were very friendly. Well located property with free parking. Offers indoor and outdoor Onsens. Free popsicle sticks, yogurt drink, and Soba at night."

"Luxurious hotel with tatami mat. Slept like a baby after 3 rounds of onsen."

"The hotel has friendly helpful staff at the reception. The view we had was spectacular, and the fireworks display at the lake can best be watched from our rooms. The dinner buffet was very good in quality and spread, thoughtfully planned for international and local guests. The onsen here is one of the cleanest so far. I wish the towels are provided at the onsen baths instead of us carrying ours there. "

"The best of the best in noboribetsu. The view from the baths cannot be beat. One morning I had the pleasure of bathing in the outdoor bath right next to a baby deer and it’s mother. "

"The beautiful tatami room and onsen were experiences I'll never forget! And coming here when the fall foliage was so vibrant and colorful made it all the better!"

"Great breakfast options. Japanese, western or buffet. I chose western. Premium fresh fruits, pastries, famous Hokkaido milk, different juices and many more. The outdoor onsen is beautiful. Our room with lake view, we could see the lakeside fireworks at night and beautiful sunrise in the morning. The best of all, they let us check in early since our room is ready. And the check out time is not till 12 pm. White gloves staff services through out the hotel. The room is extremely clean. We would definitely will come back. "

"We loved their Kaiseki dinner, especially we more loved thier breakfast. All staff are so kind and helpful."

"Great view, super comfortable during quiet period. We will for sure come back again!"