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"Overall experience is great. Although the building is abit old, it is well maintained. The breakfast and dinner are just amazing"

"very good"

"The hotel is conveniently located in the hotel alley. Central location to many nice sightseeing spots. The diner meal is really awesome. Many bath locations with the ajoined sister hotel next to it. Highly recommended. "

"Environment is outstanding and front desk staff were very friendly. Well located property with free parking. Offers indoor and outdoor Onsens. Free popsicle sticks, yogurt drink, and Soba at night."

"The beautiful tatami room and onsen were experiences I'll never forget! And coming here when the fall foliage was so vibrant and colorful made it all the better!"

"Great breakfast options. Japanese, western or buffet. I chose western. Premium fresh fruits, pastries, famous Hokkaido milk, different juices and many more. The outdoor onsen is beautiful. Our room with lake view, we could see the lakeside fireworks at night and beautiful sunrise in the morning. The best of all, they let us check in early since our room is ready. And the check out time is not till 12 pm. White gloves staff services through out the hotel. The room is extremely clean. We would definitely will come back. "

"The amenities are really good!"

"The traditional Japanese style room was great and we had a beautiful thirteenth floor view of the green lush mountains. Paddleboarding nearby was also great. Nice town and wonderful people. "

"A beautiful place to stay with one of the best onsens I've had the pleasure to enter!"