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"We really enjoyed our stay at Kenoza Lake View Manor. We were pleasantly surprised by the size of our room and the king size bed- super comfy! The area around the manor is beautiful- be prepared that it is in a very hilly, mountainous area. We were in town for a concert at nearby Bethel Woods and although the weather wasn't great, we had a great time. Be aware ride-share options aren't really a thing in the area, but the hotel actually offered a round-trip shuttle, which we didn't use but...

"The host was lovely, giving great suggestions for meals and for hiking. "

"Very poor customer service! The owner wasn't friendly and helpful. I understand we are going through difficult times but if you don't know how to deal with the stress of the situation then close your business. I asked for hot water in a paper cup for a medication. The owner made a fuss about it. The TV in the room wasn't working the owner got frustrated after he found out. Go someplace else where they would appreciate your business."