"Dirty shower curtains, and non-functioning elevator"

"Check-in was terrible. When I walked in, the man at the front desk was on a phone call. He looked up and barely acknowledged me before turning back to his phone call. When he finally hung up, he barely said anything to me. On paperwork, he pointed where I needed to initial and sign, and then didn't bother scooting it towards me. So I had to reach all the way across the counter to get the paperwork myself. He only gave me one room key, knowing there were two of us. After check-in was completed,...

"Hotel limpio y funcional, precio justo por lo que se ofrece. "

"The property itself was very clean, modern and very nice. The bathroom was spotless, and the linens lookked new and fresh. The room was spacious and quiet. I would give this property 5 stars except i had to wait over 5 minutes at checkin for someone to actually come to the front desk (approx 9pm), and i asked for a late checkout and was told it would cost $30 extra dollars for a noon checkou! (checkout is 11) I travel a lot for work and pleasure, and I have never been charged for a late...

"Didn't stay for breakfast, parking was ok. But hitel has a funny smell. "

"Clean rooms, and nice location close to the woodlands. "

"The bed was broken and sunken in. The water was still cold even though I put it all the way on hot and there were these little bugs flying in the room. "

"I stay there on a regular basis for my work. They have undergone renovation and the rooms are very nice. "