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"ok"

"Clean and spacious room. Staff was great. Room was noisy all night. Not sure if it was just that room."

"This hotel is outdated . Floor tiles in bathroom worn and with spots , water pressure in sink very low ( good in shower ) , trims , doors poorly repainted. On the other hand , restaurant was nice . Breakfast ok , restaurant style with buffet quality. There is no coffee available throughout the day like some other hotels have . Staff very polite , Viktoriia was super helpful and nice. She was able to accommodate us before regular check in hours . They definitely need to invest some money into...

"Outstanding customer service! The staff went above and beyond throughout our stay, and when my daughter accidentally left her AirPods behind, they tracked them down through the laundry company and returned them the next day. Truly exceptional service—we’ll definitely be back!"

"If you’re looking to be charged twice, a very unhelpful front office, have stains on your bathroom towels and the tiniest bathroom known to man, look no further! The beds are comfortable but other than that, not much here."

"The staff was so accommodating! It made our trip that much better."

"Clean room and nice location."

"There was no a/c in the bedroom. I asked front desk and wasn’t able to give me an explanation and said would ask if there was a portable since there was no available rooms. Followed up and night staff weren’t aware was waiting on a portable a/c and engineers had gone home so wasn’t given anything and followed up in morning and no resolution was given. Housekeeping didn’t come, no new towels provided. Suites are old. Lobby was extremely hot….overall not worth the price"

"We have never stayed in a high end hotel where we were not warned that the Rowe were in had a toilet that was so close to the floor that we could barely stand or sit. The sink was also extremely low (about wheelchair height)Thre was no soap or hand lotion in the bathroom. To top off everything , our. room was never cleaned or bed made up. The positive note was the breakfast buffet, which was outstanding."