Residences in Denbighshire

"Really lovely hotel. Staff could not be more helpful. Excellent food"

"Clean, friendly staff."

"Excellent room with a lovely feel to the whole place."

"Location is great. Hote Is basic as reflected in price as well as reviews. Restaurant at hotel was terribly understaffed - only one chef. Took an hour and 20 mins for food to arrive. Secondly, there was no daily cleaning or towel change and was not mentioned clearly."

"It was just little things that stopped me giving it 4 stars. We had 4 rooms and all didn't have a second toilet roll and one had barely half of a roll. Ours was missing a large towel and our message to them wasn't actioned. The hotel itself is well positioned right next to a Co-Op where you can pre-book car parking."

"Staff and the quality of the food were the only positives. General maintenance and cleanliness were extremely low with our room having a broken window hinge, the bin lid broken off, spit covering the bedroom mirror, the bath taps being brown around the outside, the toilet seat being the incorrect size for the toilet and the bath clearly had had a water leak that had damaged the side and not been replaced/covered. The spa was equally as bad with scum marks around the hot tubs and general lack of repair and maintenance in all areas... A toilet door lock came completely off in my hand!"

"Lovely stay overall- had evening meal overlooking river which was really nice- breakfast good. Rooms slightly tired but all ok for a short stay. Would recommend overall"

"The room was ok. The staff was neutral. What made our stay terrible was the breakfast, there was only 1 waitress for at least 8 tables, of course she was overwhelmed. The breakfast was buffet but even arriving 1 hr before it finished, didn't guarantee having a tasty breakfast; most of the dishes were gone (i.e. waffles). It was such a mess that some people opted to prepare their own breakfast with the appliances available in the breakfast bar (toaster, oven, kettle). We will never come back to this hotel."

"Exactly what was needed a prefect hotel in a perfect location"