Derik

"The rooms smell like cigarettes, and even in non-smoking rooms, the cigarette odor comes through the ventilation. At certain times, it feels like a four-star roadside hotel. The staff is limited."

"The hotel is beautiful and historical however there was only warm water available for showering at 9pm, water was freezing cold or luke warm. The hotel advertisement states they have a laundry service, when I asked the receptionist she advised they did not have a laundry service. We also had to ask ..."

"Experience was above the average. Extra bed given for the kid could have been more comfortable. The breakfast was good. Location is not close the historical old town so you either need taxi or a car to go to the must see places in Mardin"