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Hampton Inn & Suites West Des Moines/SW Mall Area

2.5 star property
Travelers soak in the spa tub for relaxation or play a round of golf on site at this West Des Moines retreat near shopping and urban conveniences

Choose dates to view prices

Hampton Inn & Suites West Des Moines/SW Mall Area offers daily continental breakfast. Enjoy the spa tub after a workout in the 24-hour gym. Close to Jordan Creek Town Center, the hotel provides free self parking and express check-out with attentive staff assistance.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
The current price is AED 389
AED 435 total
includes taxes & fees
27 May - 28 May

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per week

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total (up to 75 lbs per pet)

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50 per accommodation, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub, while guests under 14 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hampton Inn & Suites West Des Moines/SW Mall Area have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–10:00 PM.

How much does it cost to stay at Hampton Inn & Suites West Des Moines/SW Mall Area?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites West Des Moines/SW Mall Area on 27 May 2026 start from AED 389, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hampton Inn & Suites West Des Moines/SW Mall Area pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 50 per accommodation, per week. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Hampton Inn & Suites West Des Moines/SW Mall Area?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hampton Inn & Suites West Des Moines/SW Mall Area?

Check-out is at noon.

Where is Hampton Inn & Suites West Des Moines/SW Mall Area located?

Situated in the business district, this hotel is 0.5 mi (0.7 km) from Jordan Creek Town Center and within 12 mi (20 km) of Des Moines Art Center and Drake University. Iowa Events Center and Casey's Center are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

9.6

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 639 out of 995 reviews
Rating 8 - Good. 230 out of 995 reviews
Rating 6 - Okay. 76 out of 995 reviews
Rating 4 - Poor. 29 out of 995 reviews
Rating 2 - Terrible. 21 out of 995 reviews

Reviews

Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities
Room was clean staff was nice
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Dalton

Liked: Cleanliness, staff & service, amenities
Great atmosphere clean and friendly
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Alisa

Liked: Cleanliness, amenities, property conditions & facilities
clean room, great breakfast, convenient location.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Cheryl

Liked: Cleanliness
Clean room, did not have the breakfast.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, amenities
The hot tub was amazing and the location was perfect.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great. Very quiet and very comfortable. Staff were friendly, courteous, and most helpful. Thank you to everyone in West Des Moines!
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities
Friendly staff, quiet, clean room, and convenient location.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Dave

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great room was very clean
Stayed 1 night in Jan 2026
Verified

8/10 Good

Jenna

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, polite staff, great accommodations!
Stayed 1 night in Dec 2025
Verified

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has just been updated and looks nice. The hot breakfast has a good variety that will satisfy the needs of everyone. A shout out to the front staff who helped me with a situation. So kind!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great check-in, comfortable room, and good breakfast.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Dakota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and bathroom were clean! Air conditioning worked great! The only thing I would have asked for was a place to hang a towel after showering and drying off with it.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Nickolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean and staff was friendly, no issues during our one night.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Quincy

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are clean staff with prompt and respectful I had no hassles that carry they took care of every need needed I would stay there again
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Casey

Liked: Cleanliness, property conditions & facilities
Clean, spacious, comfortable.
Stayed 1 night in Nov 2025
Verified

8/10 Good

mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes the food was good and fresh
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, Staff at front desk were very friendly, and amenties, personal touches sucn as name on TV to welcome members and bottled water upon entering.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a little noisy with many traveling sports kids staying there, but the hotel staff can't control that so much. Room was very clean, spacious and great to stay in.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, property is well maintained. Clean rooms, good breakfast.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great, the parking was easy and the breakfast had many options to choose from.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Staff at front desk was very friendly and helpful. Hotel was clean and quiet close to shopping.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Jen

The king suite we rented was one of the cleanest rooms I have stayed in. Kellie at the front desk was very kind and allowed my family to set up the room an hour and a half prior to check-in time for my son's birthday party. She also let us keep his ice cream cake in the freezer to keep
Stayed 1 night in Dec 2025
Verified

8/10 Good

Dwaine

Liked: Cleanliness, staff & service, amenities
Not very quiet! Could here every step from the room above us. Pool and hot tub were nice.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Clean spacious room
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend Getaway

Great long weekend for our anniversary. Great location and the hotel was very clean!
Stayed 3 nights in May 2025