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"Fantastic hotel and resort. The staff were incredibly polite and always went out of their way to help or assist in any way they could, which really made the stay feel welcoming and effortless. The room was a great size, comfortable, and cleaned promptly every morning. It was always nice returning after a full day on the mountain to a fresh and tidy room ready to relax in. Addressing some of the negative reviews yes, the bathrooms are on the smaller side, but ours was clean, well maintained,...

"This was the perfect place to stay for a family snowboarding trip."

"朝食がとても美味しかった"

"Great location including lifts, rentals, spa and village access."

"Excellent"

"已第二次入住，酒店的員工態度，服務，食物，和設施依然很好保持水準!"

"The most amazing stay on the slopes !! Everything was perfect - baby amenities :), room, food, view, skiing !! We will be back for sure. ありがとうございまし！⛄️"

"The room was spotless and spacious. The staff were incredibly kind and helpful. The hotel offered many amenities, including a shuttle to and from the mountain, arranging a ride to the airport, ski lockers and complimentary food upon arrival. Will absolutely book here again for our next holiday! "

"房間舒適，服務優質。滑雪方便，雪具出租就在樓下，服務人員也會中文，真是太棒了"

"Staff are nice. Love the renovated room with private onsen. "

"I normally do not get involved in reading my stays. The stay here was excellent accommodations were spotless and the staff bend over backwards to help at every turn. It’s a expensive location but well worth every penny."

"Great views!"

"Was great experience to stay at Westin Rusutsu Resort. Perfect accommodation, and excellent service. Food is good at restaurant and massage was amazing. "

"It’s almost a ski and ski out property. Rooms are small but equipped with everything you need."

"They have given worst room possible for check in facing car park, asked for change and they asked for room cleaning fee. Totally didn't understand concept "

"施設が綺麗、スタッフも丁寧、ゲレンデも文句無し。最高のリゾートです。"

"Good service and nice environment "

"シーズンオフで空いてて最高でした！"

"Family friendly!"

"露天風呂とお掃除スタッフの人がみんな挨拶してくれた。"