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"The property is beautiful with all the surrounding lush gardens and pools. Because the property is so large, the slight down side was having to have our whole family of 14 shuttled to and from the pool and restaurant every time. Overall though, we enjoyed our stay very much."

"This is such a beautiful place. The staff was amazing and the food delicious. I would LOVE to come back someday."

"This place gets everything right! The grounds, the rooms, the food, the staff and even the tours. We loved it and didn’t want to leave."

"Breakfast goes from 6:40am-10:00am. great selection of food from rice, beans, chilaquiles, meats, plantains, fruit, cereals, there's even an omlette station and waffle station. Tea selections include black, green and herbal. Hot coffee and hot milk available as well. Juices usually were orange and some type of red (our guess was papaya). Filling because it is all you can eat. "

"Family of 4. Just came back in the wet season. We have nothing bad to say. The resort have a nature trail.. It’s scary with all the fog and noises all around you. Don’t go all alone or you might run into one of the venomous snakes or wore. Property is close to a jungle and you will see all kinds of animals like Tucans. Restaurants food was good and security walks up and down the property with flash light at night pointing at the bushes and tree tops looking for things that they will not tell...

"Rainforest gem"

"Todo muy limpio y muy buena comida increíble lugar"

"This is hands down the best hotel we have ever stayed at! Its absolutely beautiful. The staff is so friendly and helpful. Very clean. The pool was a lot of fun for our 6 year old daughter. The breakfast was incredible! We would stay here again in a heart beat. Shout out to the whole staff team at this hotel. You really know how to make sure guests are well taken care of and happy."

"Breakfast"

"This was absolutely one of the best and most beautiful places we have ever stayed. The location was close to everything. The rooms were very clean and spacious. The complimentary breakfast buffet was a huge perk and they had the best food! All of the staff that we encountered went above and beyond in their customer service. We didn’t have a single issue and would love to stay there again."

"Overall, we loved this resort. First night in bad room located right next to construction/maintenance area and was very noisy. Do not stay in room 37! Hotel Mgr was very accommodating and upgraded us to a nicer and quieter room. Grounds are beautiful, and great view of Arenal volcano. Thermal springs (at least the top 2 pools) were lovely. Nice outdoor pool patio casual restaurant. Big breakfast buffet, all food was very good. I’d definitely recommend a stay here! And don’t miss Mistico Park...

"View"

"Property was great, location was also good but a bit hard to get to. Staff was awesome"

"Maintanance needs to be done. The corredor carpets are stain and dirty. Dirty tray left for hours."

"We enjoyed the free breakfast, beautiful hotel surrounding, and free bicycles to ride around the property. The design of the two unconnected rooms to accommodate 6 people was inconvenient and a lot of flaw. We had to walk outside to get in between the two rooms. The table outside was next to the bushes and felt unsafe due to concerning of snakes and bugs. It was uncomfortable to hang out at the table due to hot and humid even though with the ceiling fan. There was the main door to lock and...