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"The location was great… that’s about it. The property is very old 1930ish which is fine, however nothing has been upgraded since. The inside of the kitchen cabinets were dirty and greasy, and they want you to clean your dishes and put them away or you’ll be charged $35 CAD seriously, to put them back in a dirty cabinet. The heater worked well, but was difficult to set the right setting. There was no hair dryer or even a box of Kleenex. The microwave, refrigerator and toaster worked perfectly....

"It is ok but everything small"

"The property is new and well maintained. The staff are very friendly and very helpful in all way possible. We really enjoyed our stay. Location is great too."

"The service and care of everyone I came across during my stay was fantastic. Sarah at the front desk was extremely kind and helpful! In addition, The Basin was an amazing experience. This was a special trip for me. I took it solo after my fiancé passed. I was nervous it wouldn’t live up to the hype. However, the views, the staff, and the overall experience did not disappoint."

"Ein wirklich tolles Hotel! Sehr modern, stilvoll und mit entspannten Parkmöglichkeiten. Besonders der wunderschöne Spa-Bereich hat unseren Aufenthalt perfekt abgerundet. Eine rundum gelungene Kombination aus Komfort, Design und Erholung, absolut empfehlenswert!!"

"Thank you"

"Things I liked: Staff was friendly, building and room was well maintained. I was upgraded to a complementary room. Things I did not like: I could hear the heating units from different rooms (up and or down) go on and off with a vibration through out the night..I am not a sound sleeper and did not get much sleep and airplanes was loud from time to time."

"The room we were initially given was infested with flying ants. When we complained, we found out that the room had been sprayed the day before! We were given another room which was free of flyingants. The room was clean and the bed was comfortable. This property does not meet my idea of a "resort". Attempts to renovate fall short. There are not enough outlets to support the basics. The refrigerator was unplugged so that the microwave could be plugged in. The hair dryer didn't work. There was a...

"Great stay for 6 ngt on Annv vacation. Stayed in king suite. Very roomy, bed comfortable, liked the balcony and fireplace. Room attendant did an amazing job every day!! Only and biggest complaint was terrible cheap coffee in the rooms with no coffee available in lobby either. Had to walk to coffee shop every morning. Thankfully I enjoyed cool air and walk, but always nice to enjoy a cup of coffee relaxing in the hotel room before starting the day!!"

"Room was very clean and comfortable"