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"Arrived to be told that we could not park at the hotel because there was no room, despite spaces being evident. After being offered the option of parking in a public car park a short walk away we declined this option and after some more discussion with the receptionist we eventually got agreement that we could park outside. Our room was on the top floor of the hotel. The lift was broken for the duration of our stay so we had to climb three flights of stairs to get to the room (the staff did take...

"A little old school and the breakfast buffet was not well stocked. But our dinner was delicious and staff was excellent."

"The staff was amazing. They were very welcoming and helpful upon arrival. We tried all the restaurants and lounges and enjoyed every one"

"Lovely stay in standard double however bathroom was very small. Staff very helpful and great location ."

"Excellent stay - really enjoyed. Lovely atmosphere, clean and well run. Very comfortable beds! Would use again."

"Room was clean. Parking was awesome. Good location to explore from."

"The staff were so friendly and helpful. Even made a big fuss over our evening meal as it was my wife and I's wedding anniversary... Lovely touch. It must be our 5th or 6th stay and won't be our last."

"Superb location, great food, and attentive and lovely staff."

"Comfy bed. Very expensive menu. Nice pool. Hot tub could be warmer when charging £15 PP PH overall lovely though"

"Friendly staff"

"Staff did the best they could and were extremely friendly but the overall stay was a big let down. We quite understood that our room would not be ready before the specified time but, as the website had mentioned a snack bar/deli we thought we'd spend some time there. Unfortunately it had closed some time ago. Although there was comfortable seating in the reception area it was freezing. We subsequently discovered that the hotel is only heated for an hour or two in the morning and again in the...

"Lovely place, great breakfast, amazing for kids! And the food - the chef was a stand-out, chatting to us about what we wanted and he definitely delivered. Would 100% stay again."

"Nice location, great views, made to order breakfast was well done. We did not have time to enjoy the spa but it seemed lovely."

"Window did not close, had to have staff come up and use a towel to wrap around the outside to yank it closed. Bathroom door side coming off door, had to push and hold door wood to close the door. Room walls had stains all over, bed in desperate need of replacement. No elevator and no help offered to carry bags to 2nd floor. Would not recommend."

"Enjoyed the stay"

"Phenomenal place, everyone's Scottish dream, cozy, elegant, with spectacular views and such a memorable sunset. The room was comfortable and quiet with everything we needed and the breakfast was scrumptious. I can't wait to come back!"

"Lovely central rooms very quiet and right on pier behind seafood shack and across from westherspoons side door. Air conditioning a must as no windows. Parking we thought would be a nightmare but got on street at other side of ferry terminal free parking. Got new towels and toilet roll from cleaner on request no problem"

"Great central location in Oban. Our room overlooked the harbour with some beautiful scenery! The breakfast was amazing."

"Beautiful property with a delicious restaurant. Great water pressure. Everything was clean. Staff was very helpful and friendly."

"An interesting little place in the Heart of Oban. Not eclectic"