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"I see a lot of potential in this hotel, which is why I want to share some honest feedback regarding our stay. Both at check-in and checkout, the front desk staff were quite dry and unapproachable, with no greetings or warm welcome. While the processes themselves were handled efficiently, a friendly smile and a welcoming attitude go a long way in making guests feel valued. I’m confident that with a bit more focus on front-desk warmth, the overall guest experience can match the rest of the hotel's...

"Adequate breakfast. Very pleasant and helpful staff."

"Clean rooms and great set ups"

"Clean room and good room service"

"Great place"

"Our stay at Jamala Wildlife Lodge was an amazing and unique experience. It began with a scrumptious afternoon tea before an informative guided tour of the zoo with Ellie (apologies if the spelling is incorrectly). We stayed in a beautiful, African themed Giraffe Treehouse room and were able to enjoy the 2 giraffes, Skye and Khamisi up close. The room was tastefully decorated with unique African artifacts and was well-appointed and clean. Pre-dinner drinks and the delicious dinner were very...

"Great location, love the underground secure parking. Nice rooms and helpful staff."

"Great size rooms, clean. Good facilities in the room. Pool and sauna were amazing, loved how clean that area was and always fresh towels available."

"Room was lovely and clean and staff were very helpful. Good hotel with underground parking and great amenities. Ample bar and dining options and great pool and gym facilities. HPC EV charging is also available on the street, which was very convenient."

"The motel was excellent but the food in the restaurant was not good"