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"Firstly, had an upgrade offer from hotel which we accepted but when checking in staff all rooms were taken so no upgrade. Secondly, we asked to confirm addition of 2 kida for breakfast and received no confirmation back. Thirdly, room's Bar fridge was empty"

"Great, easy stay"

"Never have I been to a hotel that didn't have hot water. The hottest we got was a little warmer than lukewarm. We were told that they had a plumbing problem which was correct and we had no hot water for one night. Not good enough for us."

"Best location in the heart of Canberra. The property is new and clean makes your stay enjoyable."

"Beautiful architecture from the 1920s when Parliament House opened in 1927. Restored to perfection. All the staff were migrants and all outstandingly polite friendly and helpful and I loved Pixel the Labrador the ex sniffer dog who lives with the General Manager I believe It’s an elegant statement of a bygone era and well managed. It’s a credit to everyone from front staff to the GM Well done"

"The hotel is fine. The only thing I was not aware and this is something I would have liked to know is that there is nothing around. I did not have a car so in walking distance, it was nothing. The staff were very nice, nothing to complain about."

"Spacious rooms. Temperature of the water in the shower constantly switched between red hot and cold. The $10 voucher for skipping housekeeping is useless - can only be used against the biggest breakfast (which is most definitely not worth $34 each). Chromecast used to stream to the TV would not work. Tech in the rooms seemed old."

"Have used this motel style accommodation a number of times , although not 5* the property is clean and tidy and quite comfortable. The cutlery supplied has never affected me before but this time i brought my own bread for toast only to find no knives , this apparently was a normal event not one off but was inconvenient,"

"Beautiful place, modern, clean, spacious. Metro across the road, couldn’t be easier. Short walk to large mall. Spa and pool and restaurant. Will stay there again."