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"We recently stayed at the Hilton Fiji Beach Resort and Spa, and while we had a memorable family vacation, there were a few areas that could use improvement. 🌴 The Highlights: Fantastic Pools: The multiple pools were a massive hit with my son, who absolutely loved the waterslides. It kept him entertained for hours. Excellent Massages: A few of us booked massages during our stay, and the spa experience was fantastic and highly recommended. Great Perks: The golf carts constantly moving across...

"Overall the room and pool were good however when I booked the room I selected two bedroom with pool access . The photos showed pool infront of our room but when I checked in they didn’t give me pool access I did advise I called them and asked and they said if the Picture shows pool than it will be pool access Disappointed"

"Spent 3 nights and it was amazing. Loved their breakfast buffet. Vulani a la carte menu meals were average. Very friendly staff"

"Staff excellent. Felt looked after from the second we entered the property and until leaving. The restaurant by the water was a highlight and we loved the food and cocktails. The music entertainment was amazing too. Such a good way to finish our holiday."

"Lovely hotel (stayed 10 yrs ago without children) but this time it seemed a bit tired and the service just didn’t hit the mark for us. We’ve done Fiji every year now at other resorts and were really disappointed by their professionalism and friendliness which has not been the standard elsewhere. When we arrived our child was asleep so carrying him and getting our luggage up stairs to check in, not one person was there to greet us. Kids club was mediocre, our son only went twice because he didn’t...

"Clean room, beautiful views and the most friendly people! Loved our quick stay to recuperate from a long day of travel."

"The staff are incredible. Sail went above and beyond to get me here and everyone is so welcoming. They remember names and where everyone is from. I don’t know how they do it but I have never met a more welcoming people than those in Fiji, especially here. They have snorkel gear, kayaks and paddle boards ready to be taken out at anytime. I had such a great and relaxing stay. Would absolutely recommend anyone looking at Fiji to look here. The property could use a little TLC but I think that’s...

"WAY above my expectations!"

"The overall service was perfect.Live entertainment whilst having dinner. Smiling staff and acomodating ."

"Loved the Beachcomber!! It was perfect. Staff was Wonderful! Our room was perfect and beautiful. Beds were comfortable. Perfect sunsets!"

"Amazing place! Friendly caring staff! Beautiful resort! Highly recommended!"

"I don't really have anything good to say about the property itself apart from the fact that the staff were friendly and easy to deal with. We stayed here for a night only as a stop over to our next leg once we landed. We were given the furthest away room. Not really an issue but had no WIFI connection. The room was more like a 1 star feel. Dirty, fridge had a bad odor (housekeeper definitely didn't clean this). Room had no phone, and when I advised the front reception, they were surprised to...

"the grounds of the resort are immaculate, the rooms, average at best. more time is spent on the grounds than anything else order food or drinks from the resort is absolutely terrible. one point was 2 hours waiting for 2 pizzas, other food orders, 1 hour or more. they are always sold-out of a item. ordering a drink will take 20 to 30 mi ites to recieve as they prefer doing other tasks then looking after customers. multiple times room service takes your towels, and nothing returned until 9pm or...

"There were no towels or pillow in our room. Night receptionist took forever to answer phone or help guest. But everyone else was great. Morning staff was good and took care of our needs. Overall stay was great"

"Convenient location near the beach, basic sufficient facilities. Only downside was we booked room for 4 people, sofa bed was not made until we contacted reception. Staff were helpful and quick to action things. Downstairs restaurant service and meal were a bit on the slow end in taking order and bring out food/drinks."

"The island is a complete escape from real life. It’s an older resort that shows the years of fun families have had there so don’t expect a flashy resort. It’s been maintained well and the staff are more than willing to assist with anything you need. The snorkelling is incredible. The entire island is surrounded by coral reefs with crystal clear water. Kids club was great. Liz and Henry made a lasting impression on my kids. So much so that they would like to return next year. The food is good,...

"They charged me twice for the same stay and refused to refund it cause they put it under cancellation policy even if I wasn’t canceling anything they just robbed me"

"Shower needs cleaning"

"We stayed in the villas - absolutely gorgeous. Spacious. Clean. Well equipped. Staff all very friendly, and helpful. Breakfast. A little overwhelming - so many amazing options and very busy(perhaps time your arrival better than us). Take your time to explore all the options. Everything tasted wonderful."

"The staff were really lovely but our experience was a little lacking and the hotel is not ideal for toddler families. We somehow ended up on the ground floor off a halway connecting reception and their restaurant in a comically enormous "family double" room with 4 king beds for the three of us. Not an issue in itself but a funny outcome. Travelling with a toddler we'd requested (and twice confirmed!) a cot to be brought to the room. It was not available when we arrived 7.30pm and instead we had...