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"It’s a real shame to feel a need to leave a negative review as this. I can honestly say that this is the first negative review we have ever left for a hotel so it is not something that we find joy in doing. We travel to similar calibre hotels every month and I can honestly say this was the worst we have ever been to and we wouldn’t recommend spending your money going here. The rooms are not sound proof at all, the shower water was cold for 2 days. We had a room on the second floor and the...

"There should be a full length mirror. Not important but a nice to have."

"Peaceful location a short distance from the busy town centre. Breakfasts and dinner were excellent and large portions. Staff all very friendly and helpful. Laundry service was fast and inexpensive, with a 24 hour turnaround"

"excellent property. close to restaurants. nice location. Awesome view. wish we could have stayed more days."

"The staff and the property were both amazing. We loved our stay, staff helped with so many personal requests and were super friendly. The property has beautiful views from both your room and the pool. Highly recommend staying here."

"We loved our stay at Onrock Hotel. The view was amazing and the infinity pool perfect after a day sightseeing. The staff especially Kavindu extremely helpful. Very close to the Main Street without being noisy. Loved our stay!!!"

"This property just made me feel like I wasted all my money.I didn’t get what I paid for.Few things just made me annoyed: 1) The entire room was nasty and not cleaned properly. 2) It was smelling so bad from bathroom drainage. 3) The bathroom drainage was so bad and the entire shower area got flooded. 4) No towel was there and finally I had to call them to provide towels. 5) We found lots of insects which was unexpected. Apart from those all the staffs were so friendly and tried to help but...

"This hotel is new and clean. We've enjoyed our stay as a family. The view of mountain from the hotel was not as beautiful as we've expected due to some construction, but the staff are all friendly and take care of our children."

"Incredible place, accomodation is luxury, views are breathtaking, staff are lovely. If I went again I wouldnt take the half board option and order off the menu as the food and options were better and not particularly expensive. "

"Trevlig och hjälpsam personal och god frukost! Men extremt lyhört och svårt att få upp värmen i rummet. "

"We had a lovely stay at Ella Retreat. The staff were friendly and welcoming, the room was clean and included a fridge, kettle, little cooktop and kitchen sink which was handy. We had one of the best breakfasts of our trip here - it was delicious and very generous with portions, with lots of options to choose from. Just look out for the monkeys who might pay you a visit with an eye for your food! Complimentary archery was fun, and we loved the rustic charm of the place. Please note that you can...

"L’hôtel très bien situé! La chambre ne vaut pas la peine d’être loué! Peu d’eau chaude, télévision ne fonctionne pas,! Ça vaut pas plus de 40-50$ la nuit! pas plus! Je déconseille fortement! "

"Staff helpful, room full of insects woth gaps at windows and doors, road to reach is under construction"