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"Extremely good experience at Horwood House. Everything from the greeting at reception to housekeeping was faultless. Stayed in a deluxe king room which was as expected but above all, very clean and well maintained. Would stay again if in the area. They had the most attentive and polite staff I've ever encountered in a hotel. "

"Lovely hotel and great views and breakfast from fourteen. Fourteen service was very slow and music loud. "

"Hotel is in an upper level depending upon the street, it took me a little while find the main entrance using my GPS as it took me at the lower level where a public parking lot. Parking is not included but have a fair price. Check area if you arrive late night as it is a bit rough around. Beyond that the quality of hotel is great."

"Friendly helpful staff, good location"

"Ok"

"safe oparking good breakfast"

"Absolutely amazing! Beautiful place, very comfy bed, silent room, great amenities (sauna, swimming pool, jaccuzi), stunning customer service, Entela was really kind and the waiting staff as well, delicious buffet, plenty of options! Loved every minute."

"The car park is not part of the hotel and so you are charged £26 for any time over 15mins of time in any 24 hour period. There is no, go out and come in to reset the timer. As such the receptionist has an on going battle with every client parking there. I note that there is no support from the management to combat this situation. Any complaints you make should go directly to the manager NOT the team behind the counter. "

"Room dated and tatty carpet needs replacing paint/dye stains all over and stains on the couch. Shower head leaking when in use. General condition of bar eating area ok Food quality and amount also good Expected better quality of room for price"

"Good location just few minutes walk from train station."

"A standard budget hotel. Room was in good condition and clean. "

"Rooms are small but comfortable and clean. Coffee machine in our room and extractor fan in the bathroom did not work..but neither majorly Impacted our stay. The staff were super helpful and friendly. Bar and restaurant were decent. The car park is small and suitable for smaller cars. Location is decent, close to restaurants and shops. "

"Very basic. Toilet roll was on the sink, very thin towels. "

"Such an amazing hotel. Could not fault anything. Hotel staff so lovely and friendly. Room was stunning, clean, had kettle, toileterries, sofa, nice and spacious. Shower and bathroom was lovely Soft towels. Breakfast was amazing so much choice and hot. Bar was fab. Had dinner and drinks and was great. Would love to stay at this hotel again. "

"We had a lovely stay. The room and bedding’s were clean. Staff was helpful. The breakfast was delicious but the same menu everyday which did get tiring after a while. Only issue was the sound from the Aircon which kept going off and on through the night. Other than that we’ll definitely be coming back when we’re in the area"

"Easy parking and lovely rooms . 24hr bar and restaurant . Will definitely come again !"