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"Very clean and comfortable room. Fabulous view of the ri et. Staff was professional, friendly and very helpful. Loved location as an easy walk to High Street with cafes and shopping. Will definitely stay again when in London."

"Excellent stay, staff were very helpful, bar areas all well looked after, dinner in the restaurant very good and an excellent breakfast on offer."

"Not easy to get to from Terminal 5!!! Do not try to take the Hotel Hopper. Do not try to get a taxi from the terminal. Just take bus 703!"

"We stayed here before our flight. The staff was extremely helpful and gave tips on which bus route was best. My kids loved that they had their own bunk beds rather than sharing a bed! Also the restaurant right down the street had wonderful wood fired pizza."

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"Hotel looks very old and dirty. Carpet in the room ugly and extremely dirty. Only beds and towels were proper clean. Horrible shower which flooded all bathroom and thermostatic which was very hard to set up for proper temperature. We spend there only one night in the way to Legoland. Breakfast was good enough. We had all we needed. Good coffee."

"It is very dirty and dusty. No ac in rooms. Mold in showers. Sheets had stains on them. Dust everywhere."

"Room 1066 is the absolute worst. Buyer beware"

"Huge rooms for Europe- in fact we booked 3 rooms and prob only needed two. Great breakfast and unexpected treat of executive club access/happy hour/free food."

"The room was pretty standard which we expected, but no fridge or hairdryer. The shower had a constant drip, the bathroom had an odour. The basin had a crack in it and when the room was cleaned the used mugs were not changed but rinsed out as there stains from previous use."

"I stayed while the hotel was undergoing renovation (the restaurant). It was nevertheless quiet, I had an excellent salad and delicious breads with room service, the staff was very warm and friendly and went out of their ways to help. They even allowed me to check in hours early! The bed was very comfortable and the air conditioning very strong (could be adjusted in the room exactly to my liking) while it was very hot outside in July. Excellent! Highly recommend the lovely Castle Hotel and will...

"Great place, just a short walk to the Castle. Good room and AC was a godsend, as it was in the 30's for the trip. Helpful & friendly staff. Very good hotel and a great stay."

"The staff in the restaurant and pool weren’t very proactive. The service was good but very slow and it felt like there was only 1 staff member at breakfast and dinner who knew what to do whilst they others were very nervous and timid and unable to act proactively. The room was lovely and everything I hope for buy taps and toilet flush had seen better days - this was in the main house."

"Clean and comfortable!"

"Amazing stay"

"Staff excellent and so helpful. They provided a stress free experience as i was travelling alone with my grandson. Excellent value for money and in a perfect spot for visiting Windsor Castle. Fabulous air conditioning which was needed. Excellent high pressure shower with a larger than averagr cubicle. Refreshing to have so many places to sit and relax thanks to sofas and chairs. Excellent choice for breakfast and food was fresh with a large variety of choice. Overall i would say i would...

"Hotel was very busy when I stayed as a couple events on at the time. Some rowdy people. But staff handled it well. Compact room was clean, a bit drafty from the Velux window but managed as the weather wasn't too bad. Plenty parking, didn't struggle considering gym/swimming onsite for local residence. Interactions I had with staff was pleasant. Great location and town centre not a far drive away. Park not far a walk away either. Reasonably priced, but doubt I'd stay there again."

"Clean room, good air con. Car parking good but a short walk to hotel. Checkin easy"

"Cliveden is truly an amazing place to experience! We have stayed here before and this time was even better. Their staff is also absolutely amazing! We had quite a journey getting to England because our original flight to Paris was canceled so we got to Paris later than anticipated and then the trains to England were down because of the heat wave so we couldn't get to London as originally planned either. After over 24 hours of airports and traveling, canceled flights, missing non refundable...

"It could be a lovely hotel if the staff smiled and had a clue what was going on. There was a lovely and friendly lady on reception, and one of the waiter serving in the evening was friendly, as was one of the bar staff (Josh). Everyone else seemed a bit surprised to have guests, and the women working at the bar weee positively rude in their demeanour. It could definitely do with an injection of cash to update it. The money all seems to have gone on an overly complicated lighting system in the...