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"Property was not the cleanest, there was only 1 towel in the bathroom for showering. The patio was full of cobwebs, the planters had old dead flowers and the bar only had a couple of their beer taps working."

"Amazingly quaint location views and steps from a subdued river Thames. Convenient location short Uber to either Windsor or King HenryVIII Hampton palace. Straight into London Waterloo station. Mason and Judy thoroughly thoughtful and kind. English family town. Loved our stay"

"Good location and ease of parking"

"AC did not work in first premium. Were moved to a 2nd room where electric went out two times"

"Clean, good location, 4 star is enough 6.50"

"The room was not ready when we checked in at 7pm. The shower had mould on the tiles. There were dirty sheets on the floor in the corridors - when we checked in and still there when we checked out. Room was noisy. Food was OK but not great. I wouldn’t stay here again."

"All the staff where very helpful, the place was very clean, food very nice, all in all a great trip"

"Comfortable but a bit dated. Reception staff was great and friendly, lobby bar staff was friendly but slow and out of drink ingredients. Very convenient to the airport."

"The rooms were not great. The bathroom wasn’t fully clean."

"Central hotel with comfortable roons"

"I’m not sure who keeps flocking the rating with good reviews, but if you’re booking the basic single room, just prepare yourself for stepping into a countryside rundown motel in the 1980s."

"Lewis (Louis?) is amazing ❤️"

"What we liked most was the beautiful and expansive grounds, gardens and amazing hedge features"

"The whole stay was underwhelming -Poor check-in experience -Spa very average ok massage but no way is the price justified I booked for our anniversary not worrying about the price thought it would be special it wasn’t had a better massage at local Thai shop for £60 - Bar poor choice beers local unheard of stuff tasted of nothing want him and tonic expected at least a final 5 Star hotel to have good tonic ie fevertree or Schweppes nope some london essence stuff nothing like tonic water -Food...

"If you're under 60 I don't recommend this hotel. I think they need to make it more obvious that its catered to over 60s mainly."

"Advertised as Family friendly so we booked an expensive 1 night stay. For myself my wife and my 4 year old daughter as it had a swimming pool. We were told when we arrived my daughter could only access the pool if she was 5. This was only hidden in the T&Cs and not flag until we arrived despite giving my daughters DOB. We were going to get a relatively early and restful night but the loud base and music until midnight put pay to that. Our room was facing the open door of the after venue and...

"Metro station is near, the hotel is very good I had a good stay, the staff was helpful and nice. Thanks"

"club"

"What national park?"

"The amenities (gym and pool) were appreciated"