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"Excellent location. Friendly staff. Clean rooms."

"The facility needs to be updated , the staff are great!"

"Great and helpful staff beautiful pool and amenities"

"Lovely staff! And the room was always kept clean and replenished with the amenities. Unfortunately, they gave me a room facing the main hall and it can be a bit noisy at times. But other than that I had a pleasant stay!"

"Breakfast so good"

"We stayed at this hotel for 7 days and found it to be convenient option given its proximity to Robinson mall. The staff, particularly those at the café were exceptional in their attentiveness to guest's needs. The breakfast buffet offered selection of local dishes with a different menu each day. However, the cleanliness of the room especially the bathroom fell short of expectation. I spotted a dead fly on the floor on the first day and remained there throughout our stay despite of requests...

"Real accessible place. Comfortable stay and beautiful Mayon view."

"Free convenient breakfast delivery, the best pool area in Masbate, great location, friendly staff, great views from up top."

"staff are all good."

"No pool. No elevator. Staff one is ok Getting to the room on 3rd level is not good. Construction going on, I had to walk on a man made bridge to cross to go to the room. I was scared"

"Hotel St. Elis has all amazing dedicated staff. We stayed for 18 nights and will stay there again whenever we visit Albay. We love that place!"

"The place is tucked away off the roads so it feels isolated and away from the hustle of the surrounding streets. The check in process was easy and the staff was amazing. We ate a few times at the hotel restaurant and it was excellent. The wifi is only available near the main area and not in the rooms, the kids took full advantage of the pools, both pool areas were well maintained. We rented one of the outside areas for a family gathering. Its not a "high end" resort but its comfortable and the...

"This resort could be wonderful. However, a lack of investment (and histroical typhoon damage) shows in dilapidated buildings and a sub par experience compared to other "luxury" resorts. But it's a good place to be, excellent location with a lovely resort team with some drawbacks that are good to be aware of before arriving: access is only by boat (P.1500 return each), no hot water in room, food options limited/no beer after 1st day, room did not lock as doors broken, island hopping was expensive...