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"Hotel well located , the bar staff taking care of guests."

"Overall, this is a nice hotel. But I did have a few issues. My flight was delayed for 24 hours and I sent an e-mail to the hotel to ask if I could delay my stay because of the delayed flight. I never got an answer to my e-mail and I ended up paying for a second night. Fair, but it would have been nice if they had answered my e-mail. Beautiful lobby and well kept rooms, but two out of three elevators were out of order. The grounds were immaculate. Breakfast was sufficient but the chef...