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"I was in a suite room with great size but had a lot of unnecessary mirrors. I mistakenly upgraded to city view paying extra and that new room toilet was stinking all the time, like some drainage smell. I was not in room mostly so didn’t complain but for that cost didn’t expect it"

"This was genuinely one of the nicest hotels I’ve ever stayed at. The clean room made a great first impression — spotless, comfortable, and really well put together. They also gave me a room with a great view of the city, which made the stay feel even more special. The staff were friendly and easy to communicate with, and check‑in was smooth. The location is also super convenient, with plenty of shops nearby for anything you might need. Overall, I had a great experience. Everything felt...

"Clean room and great lounge"

"The hotel is convenient to the main train station."

"Check-in machine broken. Hallway carpets hadn't seen a vacuum for quite some time. Old thermostat impossible to regulate either freezing or off. Not a fan of these low contact hotels. Will not stay again"

"Aucune climatisation durant le séjour de deux jours. Malgré demandes insistantes, aucun suivi. Moquette très sale."

"Staff is nice, location is excellent! but sound proof is awful, you can hear people talking from any other rooms around you or from the corridor, plus, NO Quilt provided ! This is the basic thing for a hotel !"

"The location is awesome! Close to the Brussels Central Train Station and the Grand Plaza as well. The breakfast was really good and their staff is super helpful!!"

"The location is very convenient. The room size is quite comfortable."

"Accueil sympa. Chambre nickel. Le petit déjeuner copieux et varié."

"The room was nice and clean. The TV was old and we couldn’t watch anything we could understand when it was raining outside."

"The staff members were very friendly, helpful and very professional, especially Virginia. She went out of her way to help us."

"بي مانوس فندق جميل وفطورهم جيد ومريح "

"Comfortable beds, excellent breakfast and amazing location. We will come back."

"I cannot express how amazing this hotel is. Cleanliness is top tier and the views are unreal. The rooftop bar is relaxing and chill. I had such an amazing experience in Belgium. The staff were extremely helpful, patient and knowledgeable. I want to give a special shout out to Val and Goncalo for their excellent customer service skills and enthusiasm. It really comes a long way. Please give my recognition to them."

"A bunch of Gen-Z hippies in a wanna be 4 star hotel that feels like a hostel full of poor students. Zero amenities in the room, want an early check in? you’ll have to pay, even though the room is available, want to get your room clean? it will take them 8-9 hrs. Want other type of pillows except feather pillows? Yeah no way, good luck getting any decent sleep. Rooms were filthy and full of dust, the young girl cleaning the room couldn’t care less, no separate lift for the housekeeper to drag all...

"It’s very near to various touristy places. The vicinity of walking though the whole old quarter is truly a blessing."