"Firstly, the staff are amazing here. Really polite, friendly and always helpful. Room was fine, a little dusty in places but overall clean enough. Main bed was comfortable. Sofa bed was ok, but can't expect a sofa bed to be as comfortable as a proper bed. Air conditioning is excellent, weather outside was over 35 degrees when we went and the room's temperature was lovely.
The only issue was the sound proofing from above. Of the 3 nights we stayed, the first was fine. The second we could hear footsteps and banging doors till past midnight and the third was not much better.
Location is good. 3 minutes from nearest tram stop (Stephanie) which goes into the centre quickly. 8 minutes walk from nearest metro station (Louise). Could get to Brussels-Zuid in under 20 minutes. Supermarket close by.
Overall, recommended."