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"Good property and a fair value."

"The room is very clean, has everything you need within it (an iron and ironing board), and nice Penhaligons products with comfortable bed! The hotel is massive, and a bit of a maze. When we arrived, the reception give you a map, the map has different name of room and numbers to what is on the wall, so was a little confusing but the woman on reception was happy to walk with and help guide us the right way. We only stayed for the 1 night, did not use any facilities so cannot comment on anything...

"Very accommodating...Clean room & yummy breakfast. Staff are all nice and helpful for all our journey..Thank you"

"A bit of a strange hotel - felt a bit like a nursing home in parts. Staff seemed to not know what they were doing. Lovely shower and bed linens though, and good location."

"Parking Staff Clean room"

"While the staff did their best to help us. We had to change rooms at 2;30am after coming back from a gig at Wembley. The bed was like a rock. TV was damaged. The chair was broken and the air conditioner didn’t work."

"Everything"

"It was convenient for Heathrow Terminal 5. Bus service was excellent."

"The staff were genuinely warm and helpful which helped promote a positive environment. The decor was stunning and quirky which I can appreciate isn't for everyone but is definitely my thing. There's also free parking which is a bonus and the pool area was scenic."

"Excellent hotel, stay for my birthday, great personal touches. An excellent location with parking and a clean, comfortable and stylish room, enjoyed afternoon tea in the new restaurant Penningtons and a drink in the bar, would definitely recommend and stay again. Thankyou to the Castle Hotel for a special Birthday stay."

"The staff was helpful once you forced them to acknowledge you. The room was pleasing to look at, but the lighting was minimal to do make up. Hairdryer and styling tools could only be used in the bedroom where there was one tiny overhead light. Furniture was comfortable, nice comfy reading chair with no reading light( do you see a theme developing here?). I believe a male designed this room with no female input. On the other hand, the bathroom light shined directly on the bed(and your...

"The breakfast was great!! Lots of options, many hot items available. Exterior of property could use some upgrades, but the room was clean. Great option for airport access. The 703 bus will take you there from across the street for £3 instead of the £55 for a taxi."

"Really good staff and experience the ground were beautiful and it was like being transported in time with an essence of modern sprinkled all over"

"This place is lovely, the bar/restaurant is the pinnacle of excellence. The room (king suite) is fantastic (I stay in lots of hotels), the staff are great."

"Gluten free options"

"Gorgeous place with wonderfully helpful staff and excellent food!"