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"Good property and a fair value."

"The room is very clean, has everything you need within it (an iron and ironing board), and nice Penhaligons products with comfortable bed! The hotel is massive, and a bit of a maze. When we arrived, the reception give you a map, the map has different name of room and numbers to what is on the wall, so was a little confusing but the woman on reception was happy to walk with and help guide us the right way. We only stayed for the 1 night, did not use any facilities so cannot comment on anything...

"The staff were really helpful. The little touches were great. Themed really well. I loved the treasure hunt for our child in the room and he loved his section of the room had it’s own tv and a no adults sign. There was plenty of Lego to entertain both children and adult. We booked the golf which was super fun. Good shower and bathroom was super clean. Although bed was comfy, I didn’t sleep well due to bright light shining through curtains and air con unit humming but I should have brought my...

"The breakfast was terrible, not very hot to start with and not the best tasting either. We stayed 2 nights and had supper for the second night. The food was terrible again and not very hot. Both of us could not finish the food and nobody cared. I told the waitress the food was not good, she just walked away. Would not recommend this hotel"

"An excellent sized room with a comfortable bed and a clean modern bathroom. Staff were friendly and efficient with a good knowledge of the workings of the hotel. Parking is plentiful and right in front of the hotel doors. Conveniently situated just off the M40 but I had a quiet restful night."

"While the staff did their best to help us. We had to change rooms at 2;30am after coming back from a gig at Wembley. The bed was like a rock. TV was damaged. The chair was broken and the air conditioner didn’t work."

"We expected more I think. Overall it was a great stay, a bit strange that they don’t do breakfast in a dinning area. Rather they give you a bag of breakfast which isn’t warm. They don’t have air conditioning in the room which gets very hot during summer!! Other than these, staff were very helpful and friendly. The hotel is right opposite the castle, and great place to stay."

"It was convenient for Heathrow Terminal 5. Bus service was excellent."

"The staff were genuinely warm and helpful which helped promote a positive environment. The decor was stunning and quirky which I can appreciate isn't for everyone but is definitely my thing. There's also free parking which is a bonus and the pool area was scenic."

"The staff was helpful once you forced them to acknowledge you. The room was pleasing to look at, but the lighting was minimal to do make up. Hairdryer and styling tools could only be used in the bedroom where there was one tiny overhead light. Furniture was comfortable, nice comfy reading chair with no reading light( do you see a theme developing here?). I believe a male designed this room with no female input. On the other hand, the bathroom light shined directly on the bed(and your...

"It’s was ok, when it comes to cleaning and breakfast place was"

"This place is lovely, the bar/restaurant is the pinnacle of excellence. The room (king suite) is fantastic (I stay in lots of hotels), the staff are great."

"Gluten free options"

"Gorgeous place with wonderfully helpful staff and excellent food!"

"Clean, modern room, chic vibe. Everything is in place."