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"Amazing thermal pools. Some cabins are a bit dated. The reception area and the restaurant are beautiful. The variety and quality of food and drinks offered at the restaurant are well below standard for a place that purports to offer a luxury experience."

"Excelente lugar para descansar y desconectarse "

"EVERYTHING WAS GOOD. EXCELLENT HOTEL 2ND TIME STAYING IN THAT MADNIFICIENT HOTEL."

"The hotel is very nice and clean in a beautiful property. The receiving staff lacked knowledge about not charging taxes to those of us that are just visiting from abroad. The front desk person required to see the physical seal with the date of entrance. Since my husband is Colombian by birth, he used the biometric entrance. The hotel staff told us that he couldn’t help us with that and charged us 19% taxes. As we continued our trip and stayed at different hotels, we learned that there is an...

"The property was clean through out and the Hotel Manager had plans to open a rooftop bar in the near future."

"Hace algunos anos noa hospedamos alli y nos gusto mucho pero esta vez la experiencia fue mala. Las cabanas y cobijas parecian sucias, las almohadas llenas de nudos, el aro del inodoro era pequeno como para un nino. Desmejoro mucho."

"Excellent service"

"I arrived Sunday evening and checked in. Was not provided a wi fi password and couldn’t reach the host. Monday morning we had a horrific earthquake and I ran out of the room. Maybe 6 hours later, I was told that they will have a different room ready for me. I was very concerned about going back into the building as it had significant structural damage. Anyway that was the option they gave me. At about 0100 in the morning, my room had 3-4 inches of water. I got up to look and found the room next...

"Very nice place with an amazing view! The lady that greeted us and checked us, and was super helpful and kind. Breakfast was delicious. I highly recommend."

"Amazing place, staff , food. Definitely 10 out a 10"

"I got robbed at this hotel. Stay away"

"Accueil tres sympa."

"Super nuit dans un lieu magnifique. Nous avons profité de dizaines de colibris. Petit point négatif : Nous avons été surpris de se voir facturer un café en supplément pour le dîner et le petit déjeuner "

"Check invert slow we have to wait 30 min only one person doing everything, the only good thing about this location was the location and the shower everything else kinda rustic for my taste. Breakfast good a little slow even though we were the only ones waiting for it ."