"As a Marriott Bonvoy member, I've stayed at many Courtyard hotels over the years and have always enjoyed my stays, which is why this visit was disappointing.
The receptionist on duty was outstanding—friendly, professional, and the check-in process was flawless. She deserves 5 stars. Unfortunately, my request for a room with a balcony was not honored. We also had a toilet issue, and after calling the front desk four times with no answer, I had to go downstairs. The receptionist explained she...
"As a Marriott Bonvoy member, I've stayed at many Courtyard hotels over the years and have always enjoyed my stays, which is why this visit was disappointing.
The receptionist on duty was outstanding—friendly, professional, and the check-in process was flawless. She deserves 5 stars. Unfortunately, my request for a room with a balcony was not honored. We also had a toilet issue, and after calling the front desk four times with no answer, I had to go downstairs. The receptionist explained she...
Olger