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"Not the cleanest, floor wasn’t cleaned in room before we arrived. Bin in kitchen was dirty Bedding changed twice during 7 night stay No microwave or oven in kitchenette only a dirty kettle and hob which I didn’t use 1 washing machine and 1 tumble dryer located on site Breakfast nice Spacious rooms Comfortable bed Pools nice"

"Overall this was a very nice holiday. The hotel is beautiful and very relaxing with no issues over getting sunloungers, food or drinks. Drinks were nice and bed was very comfy. The range of activities was also wonderful (eg cocktail making classes). The spa was fantastic - well worth a visit. Staff were hit and miss. Some staff were fantastic such as neomi (entertainment team - she went above and beyond and just exuded good vibes) and harsh in reception. However, i witnessed a few incidents...

"The restaurant staff were very good, but the food wasn’t great. The pool lifeguard with the towels was so rude nearly every day. It’s a shame you don’t get basic amenities in the room like water and better bathroom amenities. "

"Accesso diretto sulla spiaggia meravigliosa "

"Breakfast good with good service and selection. Would definitely go back . Enjoyed the live music in lobby and the layout of hotel is very good."

"Wasn’t checked in at the preferred reception for some reason ? Also the butler service was non existent in preferred club areas. Apart from that the hotel and service was excellent"

"Notre séjour a été au delà de nos attentes. Dès notre arrivée, avant même la remise des clés, nous avons été accueillis avec égard (une serviette pour nous nettoyer les mains, un rafraîchissement). Ensuite, le personnel tout au long du séjour a été très serviable, souriant et nous a même aidé par rapport à une excursion que nous avions pris en dehors de l’hôtel. Nous avons vraiment senti la différence par rapport au service français. Je connaissais déjà Lanzarote pour l’avoir visité 2 fois et...

"Die Wohnung war sehr schön. Es gab nichts zu meckern, jederzeit wieder."

"Staff were consistently rude and unapproachable to both myself and my wife, which completely took away from what was meant to be our honeymoon. At times, we were simply ignored, which is unacceptable at any hotel, let alone a resort of this standard. When we tried to book the spa, the staff there told us it was fully booked in a dismissive and borderline hostile manner. It didn’t feel right, so we checked with main reception, who confirmed there were actually spaces available. This means we...

"اقامة جميلة ورائعة ، اثارة و تشويق، مرح و فرح، لعب و سباحة ، خيال وواقع بالاضافه الى التمتع بالنشاطات والفعاليات المنظمة و المغطاة على مدار الاقامة."

"This as our 6th visit which in itself speaks volumes. We love this hotel and the area it is located. However, we did notice a difference in the quality and choice of the half board dinner this time. Enough so to possibly consider only going bed & breakfast next time,"

"Sehr schönes Hotelzimmer und mit wunderschönen Aussicht auf Meer. Würde jederzeit wieder dort hin fahren."

"Nice room, comfy beds, friendly staff, plenty of communal areas/bar options, fun activities. Would visit again."

"Excellent hotel with so many amenities. The view alone makes the stay worthwhile however the hotel also includes so many activities especially for families. There’s a large pool, a baby pool, and a heated jacuzzi for adults. There’s a bar, restaurant and store on sight. Perfectly located to downtown shopping and restaurant. Highly recommend this place."

"Had a perfect week's stay. All the staff were so friendly, helpful, and made us feel incredibly welcome. Breakfast was fantastic - we loved the pancakes, fresh fruit, and eggs. The pools are beautiful and as the main lazy river winds around the beautifully planted grounds there's always somewhere fairly private and quiet to lay out. The bars are very fairly priced, with great drinks. Housekeeping quick and great attention to detail. Little details like the access to shower room after you've...

"top Essen, nettes Personal, persönlich und umkompliziert"

"Most people didn’t seem to have AI and so certain items not an available and pool bar / resturant menu fairly restrictive. Plenty activities and animation team activities. Tennis courts no longer exist which was a shame - 1squash court available. Pool areas wonderful loads of beds but busy. Nice thick cushions. All staff in all areas were very helpful and friendly. "

"Tout était parfait."