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"Courteous staff. "

"Room was very clean, the bed was very comfortable and the room was very quiet. Staff were all absolutely lovely as well. Will be staying again. "

"Great location close to plenty of restaurants, bars, takeaways within minutes . Walking distance of most tourist sites and shops. Friendly helpful staff and my new go to hotel when the price is right. "

"Lovely clean room, spa facilities are excellent. Staff were very friendly and helpful! "

"Room was very clean, a few minor hiccups in the first room but the staff was very courteous and immediately accommodated me with a different room. The staff was very helpful with all concerns and questions about the area. Would highly recommend. "

"Only complaint room was hot but better than being cold very nice stay will be back"

"I booked the penthouse for my daughter for her 40th birthday. She said the staff couldn’t do enough for her and made her feel special. She loved the room, breakfast was amazing and everywhere was so clean. Would highly recommend this hotel."

"love everything about this hotel , modern and clean, great service. Reception staff were friendly and helpful, room was fantastic and breakfast high quality. Will stay again "

"Clean room, friendly service and great breakfast "

"Love the history. Close and convenient to all amenities. Room clean and comfortable although the rafiators were on at an unbearable heat we slept with all windows open even when it was snowing outside."

"Good location and good hotel "

"Quiet hotel, clean excellent breakfast buffet and bar facilities"

"Great stay in a "great at the price" hotel - location is ideal, parking convenient & safe, rooms very nice - clean, modern, good size. Lovely staff on reception who were always very helpful & lovely brekkie too! Highly recommended & would definitely stay there again."

" Upgraded room was brilliant. Large and very clean "

"The rooms are nice, functional and have large snart TVs, tea and coffee and everything else you would expect, but the best thing about this hotel is its staff. They always give a warm welcome, are helpful and treat you like friends, especially Jules and Beth."

"Couldn’t fault the stay, great room, great breakfast, great location"

"The staff are excellent all very friendly The hotel is clean The food is lovely Will definitely return "

"Great food at breakfast with a good choice. Excellent meal and reasonably priced at Nelson’s with very attentive staff. Rooms very clean, lovely bathroom products available and well stocked tea/coffee tray with hot chocolate and shortbread biscuits. Spa area great, good sized pool. Hot tub, sauna and steam room. All staff were very pleasant from reception, spa and dining room staff. A brilliant stay."

"Staff were good, room was spot on, location was perfect "