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"At the front desk no one spoke english not even a little. The pool was never cleaned. With the extreme heat we couldn't even take a swim. We were not told about surrounding restaurants , places to go. Was told by other guests. The hotel room was not cleaned properly especially the bathroom"

"Muy limpio el lugar y el personal muy amable, solo el wifi no es muy bueno no hay buena señal pero todo lo demás muy bien"

"Muy buena atencion"

"Muy amables y todo muy limpio"

"Todo muy bien, perosonal amable, muy buen desayuno y las instalaciones de lujo"

"Todo está súper bien, lo único que no me gustó es que de lavamanos y del shower sale un aroma a drenaje"

"Estaba"

"It was ok just had problems with the shower didn't have good pressure so it was hard to shower. Everything else was good. Love the pool."

"Excelente hotel, cuenta con una ubicación decente. La habitación es limpia, bonita y amplia. Cuenta con cafetera y café listo para ser preparado (gran detalle), un mini refri y un par de botellitas de agua todos los días. Cuenta con un closet cerrado con ganchos de madera y una plancha con su burro de planchar, lo cual me resultó muy util al traer mi ropa doblada en la maleta. Los baños de la habitación son muy bonitos y limpios, cuentan con un espejo grande, ciertas amenidades como jabón y...

"Nice clean place"

"If I could give six stars to this hotel, I would! It is absolutely a five star hotel. Each room is more like a suite with the highest quality of furnishings and bedding there is! The bathroom and shower are large! The queen beds were unbelievably gorgeous and comfortable! And the view, breathtaking!Although we did not eat in the restaurant in the hotel, it was gorgeous! I highly recommend this hotel!"

"Enpesando por lo bueno, el personal un 10 , todos muy amables. El desayudo un 10 , todo muy sabroso, la comida despues del desayuno muy sabroso. Ahora , lo malo , no hay refrigerador, ni microondas, la luz se fue 2 veces"

"I really enjoyed my stay there with my mom! The Candelia Cafe had such delicious food, chef Smajo was amazing! We did come during the rain season (june) and so there were a lot of mosquitos but general store did have bug spray. I would still bring your own just in case! If you are driving, come on the Alpine side! It was such a beautiful place to be and to be off the grid. The staff helped us with whatever we needed and it felt right out of a Western movie."

"Everything was perfect during our stay this weekend. The hotel was very clean, the staff was friendly, and we felt very comfortable. We would definitely stay here again. Thank you for a wonderful experience! 😊"

"The room was pretty clean and the staff are very respectful. The breakfast was good and changes every day. The air conditioning has its good and bad moments but overall a pleasant experience."

"Es un hotel muy grande, que se ve elegante y renovado, el check in fue rápido y servicial. Sin tanto tiempo de espera La habitación es muy grande, moderna, con refrigerador, el baño quizás es pequeño pero funcional. El área del restaurante fue nuestra queja : 55 minutos para traernos una ensalada y un sandwich ! Que decidimos cancelar después de preguntar 2 veces por nuestra comida ( el mesero no tuvo la culpa ) que fue un error de cocina ( no estaba lleno el restaurante a un 50% de capacidad...

"Staff was great"

"great customer service"

"There's a large amount of restaurants and cafes around the location. The staff was polite and helpful, the room was clean, quiet. And most importantly comfortable."